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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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We ordered an item and received it very quickly despite the holiday season.
Very pleased with my order. I've been buying from cycle gear since I've started riding.
My son loved the pants I got for him for Christmas. He's hard to please so your product was really good.
I had been waiting for the front stand for months to come in stock. Price was same as manufacturer but no shipping fees. I didn't hesitate to order, as many previous pauses the item has gone out of stock within 24 hours. Once purchased it came within 2 days, before Christmas!
My daughter requested a specific item, so it was a no-brainer on choice. The checkout, order confirmation, shipping information and delivery were on par with online shopping expectations. I plan to continue shopping and ordering online when it's convenient for me, family and friends.
But tight fit …break in needed. Bruised my knuckles but feeling better after some wear time
Ordered, received, and installed at pickup.Great customer service
Have to say, that the Cycle Gear in Mesa, AZ….has the BEST selection of gear! Went to the new store in Queen Creek, looking for ALL NEW GEAR for me! BOOTS, JACKET, PANTS, GLOVES….and they had NO SELECTION! Decided to head to the Mesa Cycle Gear the next day, and SO GLAD I DID! NIKKI, is the BEST Sales Person EVER! She knows her brands, did NOT hard sell me, explained the good and the bad points, on EVERY ITEM that I needed. Nikki spent well over 2 hours, assisting me with my purchases. WHAT A GREAT EXPERIENCE it was!
Thought I would give Sedici a try as I was in the market for a new helmet. I liked the style of this helmet and that is was pinlock ready. Purchased the pinlock lens insert with the helmet. Installed a Sena SMH10 comms system on it and a quick release buckle. Looks and feels good. Only issue I had was CycleGear uses FedEx for shipping and they are in my opinion the worse delivery service apart from USPS.
The salesman was very helpful, I got want need in very timely manner. Give that dude a raise!
Quick, accurate & efficient.
Will use Cycle Gear in the future
I have always had great experiences at cycle gear in person and ordering online. Great service, great products, great prices, and will buy again
At 50% off sale I decided to give these shoes a try for a more casual look to go with my riding jeans during the warmer days. They arrived pretty quickly, and seem solid upon trying them on. Have not had a chance to ride with them yet due to winter but I love them already. They fit nice and snug, yet comfy. It perfectly compliments my Indie Ridge leather boots which are waterproof and insulated.
My order came the next day without asking next day delivery. My son and I installed our new FMF exhaust and now roar through the streets.
We are a shop don't like paying full retail. Had no choice so we bought it
Bryce in customer service is fantastic. Helped me exchange a Christmas gift that was the wrong size at no added expense. So great!
Bought 2 helmets with bluetooth. Good deal just before the holidays. Had bluetooth installed. Professionally done. Ready when we got there after the shipping notice.
Every time I go there staff is always happy to help me out with whatever I need give honest input on gear they sell since they all ride. Because of their excellent customer service, I'm always gonna shop here!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members