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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
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George at Chattanooga location was very knowledgeable and helpful. We plan to visit there again next month and hopefully get some electric gear.
I bought A shoei chin curtain for my helmet and when it came in cycle gear called me and informed me that it was there. I went in and since I have been there a few times they remembered my name, which was nice. I got my package and I was on my way. I also got oil and filter, and they went and got it for me I did not have to do anything.
Willie at Bedford store was thorough, helpful and very knowledgeable. He explained the order process completely. The helmet arrived quickly and the break-in process was exactly as Willie described.
Product quality is good, looks as the picture in the website. Fast delivery. The only issues I found are that I ordered two different colors (white and black) but received only white; second issue was the lack of size info on the website, this Keychain are too big to be used as motorcycle Keychains.
Followed the item selection process, Placed the order and selected store pickup! Received the notification that the order had been received and to expect delivery to the local Cycle Gear by the next day!
I had the option to return tire right there in the store if not satisfied! My concern was the manufacture date code! I wanted to insure the tire was not sitting in the warehouse and was fresh! Date was week 11 of this year and was good for me!
First it appears I spoke with a robot! The answer to my question confirmed that a tire build date was not available till I received that tire! If the tire is not what I am looking for, the store can handle the return. All good for me!
I purchased a motorcycle jacket and riding jeans. The jeans were ordered because my size wasn't at the store. The store rep was very helpful and knowledgeable and I received the jeans and I was very satisfied with the jeans and the jacket
I've been to the store in Hoover, AL. Awesome. I had to call customer service before this order to verify availability and they were perfect.
I always check Cycle Gear first.
I called to verify item was in stock before ordering. I got a live person on the phone really quick (Missy or Misty?) and she was perfect and eager to help me. I've been to your store in Hoover before and love it too!
I ordered some mufflers for my motorcycle to take care of some maintenance and I needed to do and they showed up on time as expected in great condition
Got an e-mail notification that sales were happening and one of the products I was looking to buy was on discount, I didn't think twice and got it straight away
These absolutely transformed the ride and handling for my 2013 Speed Triple R. Now the bike encourages me to push harder into corners. Would highly recommend for anyone with the typical stock riser bar on their motorcycle.
I placed an order online with a 10% discount. Helmet arrived at store with broken box and scratched the helmet and a replacement at store for same model, k had to pay back the 10% discount for an exchange. NEVER buying again from CycleGear.
Buying gear, or parts from this guys it's how it should be! They help you, they guide you to choose all you need. Walk in store is always better, no returns, no regrets, no loosing time actually. Since you get exactly what you need! They riders themselves, so it's experience speaking. :)
CycleGear has always been great to work with, especially with returns. Buying gear online is tough - you try your best to get stuff that will fit, but sometimes that doesn't happen. Being able to return items in the stores makes that process better.
Order came one day later than expected. No problem. One of the brake shoe packages had been opened. Close inspection shows no damage.
I went in to Cycle Gear to buy a new helmet, which I did. But it was pointed out that I could also get the parts to repair the visor latch mechanism of my old helmet. I ordered those parts and that helmet is now fixed. I'll be swapping back and forth between the two helmets, but I was expecting to have to just toss the old one out.
Products (leather vest & helmet shield wash) were packaged and delivered separately. They were both wrapped well and delivered on time. As per usual when I order online from here!
Not good. Rear tire is old 2022. Pathetic you actually sold such an old tire. It's all about profit. Will never purchase another tire from cyclegear.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!
New bike, requires new weather protection gear. Went to store Try it on full length rain suit. Realized I would never be able to do that standing on the side of the road. So I purchased a rain jacket. They didn't have my size in the color I wanted, so I ordered it on Monday it arrived at my house Wednesday. No extra charge, great service as always.
Had the item I needed, fast and easy
Ordered a new helmet for my wife and the 2-day shipping was excellent. Helmet was perfectly packaged and arrived without issue. This experience keeps me returning for more products.
Easy, great selection and good deals as RPM member
Got my first helmet and gloves at the store in Chattanooga they were really helpful, let me try on the jacket I was looking for in store. Ordered it online from cyclegear 2 weeks later and it got here in 2 days I'm very happy
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!