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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The T-shirts came out fantastic. The biggest thing is the children are delighted and the reaction on their face when they saw them was priceless
Super easy and fast! Great results. You can actually talk to someone there if you have a question.
The Gildan 100% cotton t-shirt wasn't what I expected. I know cotton t-shirts shrink but the large size basically turned into a medium and the shirts don't breathe well. Working outdoors in the heat was overwhelming. Perhaps for an indoor event they work well. I will try a different material from Custom Ink because overall the customer service was pleasant and their website is easy to work with.
We love matching shirts with our friends and these were absolutely perfect. The design and colors came out amazing. The quality of the shirt is really the best and I'll keep ordering these. We had people asking about the shirts and had to reopen our order!
Easy use website. Lots of product to choose from. I don't like all the excessive emails from you. I would use you again but please limit the amount of emails.
Everything went perfectly! Quick response to answer questions and adjust order when necessary, not to mention the fantastic finished product.
The quality of the designs that I brought forth to Custom Ink turned out quite well. The quality of the design came out a lot better than what I expected. The only (bump) in the road was one of the designs that I brought forth - I submitted one design and it was missing certain aspects that were submitted. Customer Service did there due diligence by offering a ($10 rebate) and to get the order corrected and shipped to me in a timely manner.
The process was easy and painless - once I had a design created, I was able to place my order very easily with a few clicks. Customer service has been awesome with quick responses and prompt follow up emails. My group is very satisfied with our shirts!
Exceptional product at an exceptional price! Faster delivery too! Thank you!
Everything from placing the order online to what I believe to be very quick shipping was a 7. Thank You to the team at Custom ink. Pat M. Youngstown Ohio
Custom Ink was quick and helpful. Even during this COVID-19 time, they were able to print and ship within the deadline they set of one week. They arrived in a box with a bag lining. Wonderful experience.
Great experience. The only critique I have from this order is that the labels do not specify youth sizes verses adult sizes, so it took me a minute to have to sort those out, but it wasn't too tough to do given the sizes are so different.
This is my 2nd order from custom Ink for a custom shirt for my daughter. I love using their service and it's so easy to create and have your own designs. The quality is outstanding. The last order I created was over 3 years ago for family shirts and the printing is still in great condition.
Excellent customer service but so far terrible product results. Hope to improve that. If we can I'll be thrilled but in the end results matter and right now they aren't good.
Very easy interface to design shirts, easy buying process (cheap!), wonderful costumer service, and faster shipping than expected! (Arrived 4 days early!)
My experience with CustomInk was great. Even with my not-so-good art work, they took my submission and made it look just like I had envisioned. Nicely done!
The lady at customer service explain to us that our first design would not work, and she took her time and use what we had a came up with a great design for us. We really appreciated her doing that. Thanks so much
The process for uploading my artwork and immediately viewing what the artwork would look like on a shirt was excellent.
I have worn my tee shirt for 3 days now I love it my brother made the design and I love the design the most
Really easy to work with you guys! Products were delivered on a timely basis (and in the midst of a global pandemic) and communication on the one delayed item was great! Thanks, will defintiely use you guys again!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.