business logo of Custom Ink

Custom InkReviews 7,272

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey star
grey star
grey star
grey star
grey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
This company does not typically respond to reviews

We monitor reviews for authenticity

Tom V.
California
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

The T-shirts came out fantastic. The biggest thing is the children are delighted and the reaction on their face when they saw them was priceless

Date of experience: September 3, 2020
Martha M.
California
1 review
0 helpful votes
Follow Martha M.
Unfollow Martha M.
Share Review
Report Review

Super easy and fast! Great results. You can actually talk to someone there if you have a question.

Date of experience: September 3, 2020
Karen F.
California
1 review
0 helpful votes
Follow Karen F.
Unfollow Karen F.
Share Review
Report Review

The Gildan 100% cotton t-shirt wasn't what I expected. I know cotton t-shirts shrink but the large size basically turned into a medium and the shirts don't breathe well. Working outdoors in the heat was overwhelming. Perhaps for an indoor event they work well. I will try a different material from Custom Ink because overall the customer service was pleasant and their website is easy to work with.

Date of experience: September 3, 2020
Patricia Y.
California
1 review
0 helpful votes
Follow Patricia Y.
Unfollow Patricia Y.
Share Review
Report Review

We love matching shirts with our friends and these were absolutely perfect. The design and colors came out amazing. The quality of the shirt is really the best and I'll keep ordering these. We had people asking about the shirts and had to reopen our order!

Date of experience: September 3, 2020
Jim F.
California
1 review
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

Easy use website
May 19, 2020

Easy use website. Lots of product to choose from. I don't like all the excessive emails from you. I would use you again but please limit the amount of emails.

Date of experience: September 3, 2020
Nicole K.
California
1 review
0 helpful votes
Follow Nicole K.
Unfollow Nicole K.
Share Review
Report Review

Everything went perfectly! Quick response to answer questions and adjust order when necessary, not to mention the fantastic finished product.

Date of experience: September 3, 2020
Shirley Q.
California
1 review
0 helpful votes
Follow Shirley Q.
Unfollow Shirley Q.
Share Review
Report Review

The quality of the designs that I brought forth to Custom Ink turned out quite well. The quality of the design came out a lot better than what I expected. The only (bump) in the road was one of the designs that I brought forth - I submitted one design and it was missing certain aspects that were submitted. Customer Service did there due diligence by offering a ($10 rebate) and to get the order corrected and shipped to me in a timely manner.

Date of experience: September 3, 2020
Susan W.
California
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

The process was easy and painless - once I had a design created, I was able to place my order very easily with a few clicks. Customer service has been awesome with quick responses and prompt follow up emails. My group is very satisfied with our shirts!

Date of experience: September 3, 2020
Brian A.
California
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

Exceptional product at an exceptional price! Faster delivery too! Thank you!

Date of experience: September 3, 2020
Kevin U.
California
1 review
0 helpful votes
Follow Kevin U.
Unfollow Kevin U.
Share Review
Report Review

Everything from placing the order online to what I believe to be very quick shipping was a 7. Thank You to the team at Custom ink. Pat M. Youngstown Ohio

Date of experience: September 3, 2020
Lisa X.
California
1 review
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Share Review
Report Review

Custom Ink was quick and helpful. Even during this COVID-19 time, they were able to print and ship within the deadline they set of one week. They arrived in a box with a bag lining. Wonderful experience.

Date of experience: September 3, 2020
Donna J.
California
1 review
0 helpful votes
Follow Donna J.
Unfollow Donna J.
Share Review
Report Review

Great experience
May 20, 2020

Great experience. The only critique I have from this order is that the labels do not specify youth sizes verses adult sizes, so it took me a minute to have to sort those out, but it wasn't too tough to do given the sizes are so different.

Date of experience: September 3, 2020
Joe B.
California
1 review
0 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

This is my 2nd order from custom Ink for a custom shirt for my daughter. I love using their service and it's so easy to create and have your own designs. The quality is outstanding. The last order I created was over 3 years ago for family shirts and the printing is still in great condition.

Date of experience: September 3, 2020
David G.
California
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Excellent customer service but so far terrible product results. Hope to improve that. If we can I'll be thrilled but in the end results matter and right now they aren't good.

Date of experience: September 3, 2020
Nancy V.
California
1 review
0 helpful votes
Follow Nancy V.
Unfollow Nancy V.
Share Review
Report Review

Very easy interface to design shirts, easy buying process (cheap!), wonderful costumer service, and faster shipping than expected! (Arrived 4 days early!)

Date of experience: September 3, 2020
Shirley W.
California
1 review
0 helpful votes
Follow Shirley W.
Unfollow Shirley W.
Share Review
Report Review

My experience with CustomInk was great. Even with my not-so-good art work, they took my submission and made it look just like I had envisioned. Nicely done!

Date of experience: September 3, 2020
Adam P.
California
1 review
0 helpful votes
Follow Adam P.
Unfollow Adam P.
Share Review
Report Review

The lady at customer service explain to us that our first design would not work, and she took her time and use what we had a came up with a great design for us. We really appreciated her doing that. Thanks so much

Date of experience: September 3, 2020
Helen R.
California
1 review
0 helpful votes
Follow Helen R.
Unfollow Helen R.
Share Review
Report Review

The process for uploading my artwork and immediately viewing what the artwork would look like on a shirt was excellent.

Date of experience: September 3, 2020
Laura P.
California
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

I have worn my tee shirt for 3 days now I love it my brother made the design and I love the design the most

Date of experience: September 3, 2020
Sam D.
California
1 review
0 helpful votes
Follow Sam D.
Unfollow Sam D.
Share Review
Report Review

Really easy to work with you guys! Products were delivered on a timely basis (and in the midst of a global pandemic) and communication on the one delayed item was great! Thanks, will defintiely use you guys again!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States