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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Peter E.
California
1 review
0 helpful votes
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This is my third time ordering from custom ink I've been satisfied all three times

Date of experience: September 3, 2020
Susan O.
California
1 review
0 helpful votes
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My overall experience was very positive. I needed just one shirt (for a teacher) and I wanted a custom design. Every time I called customer service the rep was knowledgeable and friendly. The design function of the website is very user friendly.

Date of experience: September 3, 2020
Maria B.
California
1 review
0 helpful votes
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You do a wonderful job matching the pic I uploaded of the T-Shirt! I will be ordering again. Thanks Beth

Date of experience: September 3, 2020
Margaret H.
California
1 review
0 helpful votes
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Custom Ink is a great place to go for custom t-shirts, hats, jackets, etc. Reasonable prices and very fast service!

Date of experience: September 3, 2020
Joseph Z.
California
1 review
0 helpful votes
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So great!
May 20, 2020

So great! Easy to navigate the website and choose the design you want. There are so many templates to choose from and a diverse range of possible topics. If you want something unique, their artists will work with you to create it.

Date of experience: September 3, 2020
Richard P.
California
1 review
0 helpful votes
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Loved my shirts
May 20, 2020

Loved my shirts. They are to honor my late son. I bought for the whole family to wear on his angelversary.

Date of experience: September 3, 2020
Bob I.
California
1 review
0 helpful votes
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Great experience from start to finish. Very organized and responsive.

Date of experience: September 3, 2020
David A.
California
1 review
0 helpful votes
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On the phone representative (male) was helpful and kind; big plus! The follow-up emai after receiving the product is a great customer service tactic to keep you the company top of mind/choice (wow factor), and the reps have been pleasant via online as well.

Date of experience: September 3, 2020
Chris Y.
California
1 review
0 helpful votes
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Love the products love the customer service. Great company to work with when ordering items for my business or for a fun fishing club thank you keep doing what you Guys are doing and be safe during these crazy times..

Date of experience: September 3, 2020
Susan T.
California
1 review
0 helpful votes
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The website was easy to work with, and the customer service was amazing. I had a couple of issues with my design to sort out, so a customink worker emailed me and we solved it fairly quickly. I got replies to my emails within the hour and lots of advice and options to help me fix my design. The end product was amazing and I am super happy with it.

Date of experience: September 3, 2020
Deborah Z.
California
1 review
0 helpful votes
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Custom Ink had great customer service, and I would definitely purchase more items from you guys! Thank you for all your help.

Date of experience: September 3, 2020
Virginia H.
California
1 review
0 helpful votes
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Product exceeded my expectations! I ordered from a different site and the box around my logo was printed, although the shape was round. Custom Inc got it right the first time! Thank you!

Date of experience: September 3, 2020
Jay C.
California
1 review
0 helpful votes
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Super happy with the results! I was worried about the names on the back, but they turned out super clear. Great job!

Date of experience: September 3, 2020
Donna C.
California
1 review
0 helpful votes
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Thanks for having no-minimum options. Nice to see a final product before jumping in with several hundred dollar order.

Date of experience: September 3, 2020
Thomas F.
California
1 review
0 helpful votes
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I am very happy with my husband's custom Father's Day shirt. I only wish that there was a way to put multiple children's names in different colors.

Date of experience: September 3, 2020
Jason Y.
California
1 review
0 helpful votes
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Overall I think that Custom Ink's website is very user friendly. Has lots of options for customizing your own items. It also has a wonderful option of seeing possible layouts of your ideas. VERY helpful. I loved how easy it was to navigate and that you could save your progress to edit or buy later! I would highly recommend Custom Ink for anything you are looking to have custom made. High quality and excellent customer service!

Date of experience: September 3, 2020
Kevin P.
California
1 review
0 helpful votes
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We had a very good experience with this website. I appreciate that you can create the logo and place it on the shirt as you wish, and that they send you a proof and are also willing to fix it if there's any error. Thank you for a wonderful product!

Date of experience: September 3, 2020
Dan L.
California
1 review
0 helpful votes
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It was awesome, they guide me trough the whole process, great service.

Date of experience: September 3, 2020
Richard J.
California
1 review
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I was very impressed with how my product turned out and how easy it was to design on the website. I plan using it again!

Date of experience: September 3, 2020
Shirley C.
California
1 review
0 helpful votes
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Over all my experience was great! The order was easy to complete and I received it quicker than the expected ship date. I would have loved for the shirt to be softer, but that's not the end of the world. Overall I thought it was fast, easy and reliable so I'll just use extra fabric softener and enjoy my shirt!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States