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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The skirt didn't fit right. I'm trying to return it but they're not cooperating very quickly.
Ordered some clothes for an upcoming vacation and have never received my order. I even paid expedited shipping charges. I have sent several emails requesting a cancel and refund and received no response. I am very disappointed and angry that I'm getting no response and lost $188+.
One month in
No goods...
No response to communication
Something not working
Not right
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Had never ordered from here and I was pleasantly surprised by the quality and speedy delivery. Will definitely order from here again!
The pants I ordered did not match the pants in the pictures- not as plush or as rich looking. I was disappointed as they were a Valentine's birthday gift that I took off the table and just gave them to my daughter who had pointed them out to me. For the price they were a disappointment. Sorry
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
On my other order, I filled in a different billing address, but the order showed the address to be identical to the recipient's one.
Never received a shipping notice with tracking number. A gift order never arrived because it was out of stock and I had to inquire a month later. On my order, only 2 of 4 pants I paid for were shipped. No notice of the other 2. Fabric content says 100% cotton but it is shiny and feels synthetic and is very wrinkly when hand washed. Cotton pants in today's world shouldn't need HAND WASHING! No mention of this in catalog or else I wouldn't have ordered it.
I received the dress and doesn't look anything like the picture, the fabric is shiny, much lighter green, looks and feels cheap, the stitching is not good either, the pockets one is looser than the other. The worse is customer service, I have sent three emails expressing my desire to return it and I've gotten no answer yet.
There were very good reviews that were very deceiving. I would not recommend the dress or the site.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
The items I purchased arrived. Material very poor equality and items too small despite the size. I returned and paid for postage myself;$16.00). I provided proof of delivery and am now going on two weeks post receipt of items for refund. Very unhappy
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Customer service was very good - product is nice - would buy through them again.
I have never received my order! I have never received my order….I just wasted $150+. Will never order from you again!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
The blouse I ordered is too small and I still have no directions for returning it.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I still have not received the dress I ordered...This was going to be my wedding dress.
Will not order anything else from curvedream because they dont send what you order...
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I ordered a pair of pants, have not received them, tried looking on line to see what the hold up was, all it says is still processing the order. I ordered the pants on the 4th of February. Too slow, no response from the company. Will not order again.
The items I received did not look anything like the pictures. Very poor quality.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
So far so good-just hope it fits as I am not to thrilled about paying for return shipping
I need to make a return but I am having a hard time doing that.the dresses were really pretty in the picture even said sequin but it was only printed on fabric
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Great and easy love my top.
Fit is great and so is the material
The dress I ordered was not the same as shown online. It was super tight in the sleeves and not dressy at all. After multiple emails back and forth, they refunded me $22 to not return it.
It was easy to order. But took a long time to get here. Love the colors.
The quality of the items were not as expected. And there were issues with items that were cancelled
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"