About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Would love to give a review of my product, but after 3 months I still do not have it
Absolutely Beautiful. The colors are vibrant. Will definitely recommend or by again.
I would like to different views of the dresses, back, side view up close, etc.
Item was pictured as a loose fitting, hip length cardigan type topper. According to the size chart, an XL would be the appropriate size for me. The XL was tiny! It fit like a Small, much too tight and barely reaching my waist.
Order receipt showed a size I did not order. I thought, ok I'll exchange it when it comes. It did not come within the time promised. After another week or so, after sitejabber checked in, finally got an email saying item was out of stock, did I want a different one. I picked one & asked if it was in stock. No answer for several days. Suddenly email comes that original item is in stock and will ship. It finally arrives, the wrong size. No return possible. The item itself is okay not great, and I was able to wear it once. I will not order from CurveDream again.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream"
Ordered many items over a month ago and only received two. One top was of very thin. Cheap quality and came very wrinkled. Still waiting for the others although I keep getting e-mails that they are on their way Did receive a refund for an out of stock top, but it took a long time. I am hoping that the other items will be a better quality still waiting and very disappointed.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Order has not arrived. Ordered july 19th and was charged on my credit card on July 20th. Still waiting for my order.
I did not like fabric. It did not fit. I jumped thru every hoop to return it and no money was returned to my card. I will never do this again and I will discourage anyone who thinks to order from this site.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Ordered three shirts in my normal size. They came too small. Reordered two of them one size up and kept the first set, expecting to wear them in the future, as I'm beginning a weight loss journey. The reordered shirts came with labels saying they were one size larger as requested, but the shirts were the exact same as the original size I ordered. Only difference was the size tag - on both shirts, so not an isolated mistake. Would not recommend this company's product at all. Customer service responded the first time I had a problem, but when I contacted them about the last issue, I've not had a replay from them. Good luck….
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The blouse was very pretty but very small. No paperwork or ability to return item or to get in contact with company. Will not deal with this company again.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Waiting for a refund for months. No response to my phone calls or emails
I made a typo in specifying the delivery address. I fully expected not to get the product shipped to me, but with their support and a kind local postman, the i got the package.
No invoice in the bag or company address. Responded to an email they sent but no response
No way to return items
The item I ordered could only be shipped via USPS. The local Alpine USPS doesn't deliver to physical locations. Therefore, everything I order has to be shipped vis FEDEX or UPS.
I like the picture on the monitor bc and the size will be lovely.
I ordered the dress in my correct 2X size. When I received the dress the dress was at least 2 sizes to small & wouldn't even go over my hips
I received several emails from CurveDream. The first said 2 of the 3 items I ordered were out of stock. The next email sent the link to a tracking number, but the link just gave error messages. The next email said all my items were out of stock. Then a package arrived, containing one of the items.
The quality of the goods is not very good. The sizing is al wrong. Way too small. BUT, I do so want to commend customer servcie, which is a big deal to me. Very helpful and consdierate. Too bad the clothes are not acceptable. On line they look so great and colorful etc, but in reality, not what was expected. It is really too bad becasue I love the Look of your clothes, but not the quality or sizing. Bb
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Although the ordering process was smooth and the customer service was excellent I am very disppointed with the product. The print was blurry and the cut of the items was boxy and shapless.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments.
Could you provide your order number so that we can help?
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a good day!