About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Shopping was easy but the dress I ordered was ugly and cheap. I know you guys play games with returns, so I didn't bother. Went in the trash. You're just a scam operation. Won't fall for it again.
I received this review before a response to a requested return. The jeans ran extremely small but are very cute! Just need bigger size
Fast, efficient check out. But delivery took much too long. It was hard to track my package, and for a while I got an error notification when using the tracking number. I thought the purchase had been a scam.
I think this company is not a company that has their act together!
It would have been nice to have some type of discount on my first purchase from Curve Dream.
Awful company. The clothes are NOT TRUE TO SIZE. ASIAN COMPANIES DO NOT KNOW ANYTHING ABOUT SIZING. They do not give refunds without asking ridiculous things. They ask you to show how small the clothes are. So what should I do? Show the pants around my ankles that don't go any further because they are a size 0 and I ordered a large
Really liked the choices I made. Spent $100 on about 4 or 5 items. About 1 week ago got a package with 2 items, with no invoice or notification about other items. Did receive an email with no options to write this information. Unless I get other items will not order again. Unhappy customer and will not get any further business.
This took way too long to arrive. This is a birthday present and her birthday has passed. Did not realize this was shipping from China. Will be more careful in future orders.
Ordered 3 shirts weeks ago, was told they were lost in transit, supposedly the order was resent. Still got nothing..
Article took forever to be delivered, garments were cheap fabric and poorly made. Very dissatisfied.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The dress didn't fit and was of poor quality. The outfits looked better than in real life. I had to send them all back except for the leggings.
Not only did the order take a very long time to arrive, but the clothes were terrible quality
Dress is too small,all I want to do is send it back to the correct address if you would give me the address plz
The 2 items I ordered need to be returned and refunded since they don't fit me. The email address that I was interacting with is now inactive. They were supposed to send me the return address but never did. I am getting a run around and need this return issue resolved asap.
Dear Customer,
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!
The material was thin and the clothes were sewn without regard to fit. They all hang like cheap trashbags.
I ordered a few things for my mom but they were too big. I contacted them so that I could try to exchange them for a smaller size. They wanted me to keep them and order more. I finally got them to accept the return and give me a return number and address. Naturally I had to pay the freight myself and I just received it back because it says they moved. I double checked the address and it's correct. This place is a scam be very careful. I'm sure it's fine as long as you don't need to return anything ever.
Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
First time ordering. Not a good experience. Took a month to get the dress. Ordered June 4 and received today June 29. Unfortunately, dress is too small.
The search was for Cotton or linen dresses.these are polyester
I still need my refund for one item not received
I ordered a dress and the dress took longer to arrive, it came the day before my event. I had already purchased a "back-up" dress. When I opened the dress I was very pleased with the quality however it did not fit. I emailed as per the instructions for return and I did receive a response several days later offering me a $12 credit it I wanted to keep the dress but no information as to what address to return the dress to. I have sent several additional emails asking for the return address but have not had a response. There is no contact phone number. They only give 30 days for a return and it may run out due to their lack of response. This is the problem when dealing with certain retailers found on social media.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I'm counting this order is of quality if not, it will be returned
The experience was a buyer's nightmare
I'm counting this order is of quality if not, it will be returned
I saw that my order had been processed but I didn't get my order and I was not able to track the package. After I contacted them, I was told my order was out of stock. I canceled my order. I was told I would get a full refund but I don't have it yet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"