About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
Really cute styles, fabric is thin though. Most of the items I purchased fit true to size. I'm a size 4- 125 lbs and 5-9. I have to return 1 item because color was not as pictured and way too long.
Dress ok, shall cheap, thin and not sewn correctly on collar on on side.
Love that it's easy to order, no hassle!
Yes it was easy to order, but it took awhile to receive my order. I notified CurveDream that I wanted to send item back and have had no response on how to send it back. I can't find a phone number for their customer service.
I was expecting to wear dresses at upcoming meeting.my order was placed March 27,and I didn't hear from you until April 17th that 2 dresses were sold out.you mean it took almost a month to realize the items rtc.
Very nice product. Took awhile to get here and there was a mix up with the billing, but company resolved it within a day.
The delivery of items purchased was on time, no delays no lost order.
The jeans I ordered were size L and yet I couldn't get them over my hips. I gave them away.
The dress I ordered I gave away as it did not look the same as what was pictured on site and the large I ordered fit like a 2 XL and was made poorly.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The seams were crooked. Plus the color was advertised "light brown" but it had a shade of pink to it. It just looked cheaply made.
Arrived at a decent interval. The quality of the dress was fine but I ordered the wrong size and don't know how to return or exchange it.
Shorts too small. Wanted to return for another size but have gotten no results
Terrible quality / no customer service available /...
The shipping was fairly fast. But the jeans were not the material that looked like in the picture. The zipper was hard to zip up and down just cheaply made, and it says extra large, but the waist is very small so they did not fit. I wanted to return, but the cost of returning Was too high so I guess I'll just keep them and sell them on marketplace
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I had to wait a long time for it, but it is worth waiting for. It is just what I thought it would be.
To be done with this awful experience
Requested...
Refund the low ball offer of $18...and remember your poor quality product, terrible communication and lack of good business practices.
USA takes pride in knowing how to take responsibility for sewing errors and choice of quality fabrics. Especially good customer service.
The sewing error was not my fault and yet I cannot get a full refund without being inconvenienced and not rightfully receiving a simple QR code to return the defective product.
To be seen as to...
What date will this refund be completed?
Dear Customer,
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We are sorry to hear that you had a poor return experience with our company.
We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers. To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under the order?
If you need additional assistance with return, please feel free to contact us by email at service@curvedream.com.
Team CurveDream
I placed an order
Didn't care for materials
Had a difficult time contacting company to initiate a return
Brought return to PO (tracking number required)
Haven't received monetary refund
Received Customer Satisfaction Survey
And here we are
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Could not get return labels! Therefore could not return dresses that do not fit so as a result I am tlling my circle of friends ot to order form this site.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I had to check on my order twice, it took way too long to arrive. The sizes were all wrong. 2 pairs of jeans, listed as same size, one was too large and one too small. Now I am inconvenienced to try to return them. I also didn't think the item was the same as pictured
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Weird and unbelievable experience so far. CurveDream sent me an email with all sorts of instructions of what not to do and leaving out the most important instruction, i.e., the address I'm to use to send my items back!
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I ordered a petite top from your company and so far it has not been shipped. That's the last I heard until you sent me a text. If it's not here by the weekend, I will cancel my order and dispute the charge. I'm very sorry that I have done business with your company and disappointed the was never sent. Madeline Strohm
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Not good. Not reliable still waiting for my 2 orders. One from August 21! As of today would not do business again with them. Beware!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream