About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Instant Feedback
I wrote to find out where my order was. To my surprise I received an email stating that the item I ordered was out of stock and would take days to restock. How does a company not know their stock! I have asked for a refund. So disappointed
Paid $60 for my order they won't refund the whole amount just $25?! The quality is cheap and not worth the cost. They are Chinese knock offs
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I bought two pairs of the same jean, same size, separate purchases. One pair was far smaller than the other. I actually took a chance and purchased a third pair, but went up one size, just to make sure they would fit. They too were too small.
The return is a bit painful, you have to pay for the shipping return yourself. You also don't get the refund unless you supply the actual tracking number to them via email.
Some of their stuff is really cute, but you throw the dice with what you are going to get when it comes to sizing. Quality control really needs to be improved.
These jeans are so comfortable that I am going to buy more! They took awhile to get here but it was worth the wait. Thank you!
Returning items seems a bit difficult. Still waiting for a Return Authorization. Needs to be more seamless.
It took a long time to receive my order. The product was not of good quality. I was disappointed since it was a gift.
Never received my order! Unable to contact company. Very dissatisfied. What's your phone number? Mine is *******079
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I will not wear any of these items. I plan to donate all 5 items I purchased because off the poor quality and the fact that their Return Policy is practically non-existent.
"Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
The items received do not correspond in any way to the items ordered. The items are of very poor quality!
I paid €53 for items that I will never wear because they are so not beautiful! Nothing to do with the photos on the website!
Flee this site it's a scam!
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
Please note that we are a legitimate company. We are not scam.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I ordered over $100.00 of clothes. I was not able to wear even one. The clothes ran extremely small, and the material was cheap. The clothes did not look anything like the pictures. It is a scam site. The positive reviews on line are definitely fake.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I will need to return the dresses. The pictures did match the dress although the material was not what I expected and the sizing is completely not the advertised. They are very pretty but stitching is very minimal and simple.
Receive my order, the shirts look great. One was a medium which was the correct size. One was A 2XL have not had any luck in getting it to be exchange-No response
Dresses were lovely, but all were too small. It would help to provide sizes as compared to other manufacturers
I'm still waiting for a Women's top I ordered and paid for from middle of April. Which has appeared on my Credit card statement as paid on 4/17/ 2024. Please send this item so me! I did not RECEIVE IT……..
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
After trying to make returns four times I called credit card and put a report in. Maybe they will get back to me now.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I usually wear a size 8 pants and ordered a medium sized jean and they were too tight in the waist. But I emailed customer service and they got back to me in a couple of days with options to return or exchange.
I have not received it! I can't give a good review on something I have not even received after getting an email saying it was delivered! It has still not come after 48 hours! Please send it or give me a refund to my account! You took the mo eh out and I have not received my dress that was ordered!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Normally, our system will send you a notification via email if the item has been shipped. If you don't find the email, you could try to check your spam folder. After checking, your parcel has been signed for and delivered.
We appreciate your feedback regarding the website and will continue to make improvements to enhance your shopping experience. Our products cater to people of all ages and styles, and we hope that you find something that meets your needs on our website.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I was worry about the quality and size, but is fine, for the price is ok, and arrived on time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for the delay in fulfilling your order and for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream