On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Blackbough
Kulani Kinis
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have not yet received my boho lace skirt so it is impossible to give a review.
Fast and easy. Although, when received the dress did not fit. The color was nothing like the picture.
Received a package with no invoice, order # or any indication where the package came from and who sent it. Inside were three shirts that in no way resembled anything I would have or did order. Since there was no invoice, I search my charges on the pay sites I use and was still unable to identify the items or seller.Then, I got a "review" request from Curve Dream and responded that I never received the items I ordered from them. They responded that the package was delivered and it was then I realized that the unidentified package and unrecognizable items were indeed from Curve Dream. I emailed them several times to get an invoice so that I could return the unwanted items as a return required an order #. This back and forth used up practically all of the 30 days return window. Needless to say, I will never order from nor recommend Curve Dream.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I have not received any of the merchandise I ordered!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Have not received merchandise and unable to track it. Was hoping this would be a good experience but looks liked I was wrong.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Fehlende Artikel werden nicht angezeigt und auch nicht von der Rechnung genommen, bzw das Geld retourniert
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Curve Dream, after several attempts, could not tell me how and where to return an item. There is a total breakdown of communication with this company. Because of this, I will no longer order from them or recommend them to anyone.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
The dress was very thin
I should have realized that the stitches for the pockets and in the middle were white. It made it look cheap And unfinished edge on the bottom I will return it
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The item I ordered, and now returned, were not as pictured or described. The item was did not have "Sequins" and the sizes definitely run small.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I would like to have someone help me do a return. They were not the right style for me nor the right color. They looked a lot lighter online and they were too long even if I rolled them up they just did not fit well I'm quite short.
I have enjoyed every thing I purchased beautiful items just slow in receiving
Took very long to receive the items, that was very frustrating
Pictures in ads don't look like the actual product. Big disappointment!
Easy to shop-- BUT: Somehow the order was placed twice and I requested a refund on one of them. Of the 3 items I ordered, 2 were not correct and the 1 did not fit nor was the fabric as expected. The request return created multiple emails back and forth. The first did not include a return address. The second offered money to keep the items. The third offered a bit more money to keep them and finally they gave me a return address. I accepted the cash offer.
They sell damaged good and when you try to return the item they ghost you.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I ordered what i thought were beautiful blouses that were dressy for work. They all came in looking like colored t-shirts and the one that was called peacock had a lot of fish on it. Nothing else recognizable on it.
Tank/capri purchased in February 2025 was regular fit but the fabric was awful so I returned them.
The free shipping took over a month to be delivered. So you have to be patient
I placed my order on February 10th. It is now March 6 and I still don't have my order but my charge account was charged on February 10. I will NEVER order from CurveDream again! This isn't service, it's ridiculous.
These dresses are like for flat chested women.
Even double my size ordered could I have fit into it.
Full refund wanted. They make offer lowballing.
No thanks, I can't wear them so why keep them.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream