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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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They charged my credit card when the item was out of stock and I was never going to get it!
I had to get in touch with them after weeks of not getting any communication only to be told it was out of stock!
Item was terrible, quailty sucked. No return address till 3rd email. Then they said they might not give me make my money!Will never order again
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
A dress I ordered arrived promptly; however, the fabric pattern as pictured was not the same as on the actual dress. A return was handled promptly with settlement options.
I ask them to return my $52.98 as that is what I paid for the dress. They told me I have to pay the shipping back to New Jersey.
I told them to return my $52.98 back to my card and give me $ 20.00 to return the dress. I will never order anything from them.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Was so disappointed in the quality of the items. Trying to return now, but it is a struggle. Still awaiting the return address.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
The length of time it has taken this order to get to me. I still haven't gotten it. And having to enter 100 characters is ridiculous.
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
My credit card was charged on the day I place the order. Two weeks later, no updates or notice of shipping. I sent a message stating if these items were not available to credit my account. Received a message that my order was cancelled and I would receive a refund.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Haven't received delivery yet, so I'm giving this a 1 star until I do. Been waiting for a shipping update in the tracker but nothing has changed yet.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
ORDERED A 3 PIECE COCKTAIL PANTS SUIT ON 2/12 AND AFTER SEVERAL E-MAILS AND FRUSTRATION I STILL HAVE NOT RECEIVED IT. IF IT DOESN'T ARRIVE BY MARCH 14TH I WANT TO CANCEL THE ORDER AND MY ACCOUNT CREDITED BACK. I AWAIT YOUR REPLY. DISSATISFIED CUSTOMER - ALICE LOPEZ
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I have not received my purchased items?
Items purchased were 3 pairs of pants and 1 top and a 2 piece set. Order #CDM**************
Horribly cheap material. Also, large ISNT large. Fits way small. Very disappointed. Will never recommend.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I have tried to contact the company by email to inquire information about my order. I have not received my order. Please help with tracking information.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Waiting and waiting. Please send tracking information
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I thought I purchased a white pair of pants with flowers all over them but instead I was sent a white pair of pants with a few flowers on the bottom!
I also thought I bought a kimono that was all glittering but instead I was sent a multicolored one. It didn't glitter at all.
The things I was sent looked nothi g like the picture's of the things I wanted!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I had never heard of Curvedream but was looking for something very specific in style and color, and a perfect outfit popped up at Curvedream during a Google search. I placed the order and waited. The tracking kept reflecting "in progress" after several days. At this point, I searched for reviews and was dismayed to see them and was disappointed in myself for not checking first.
Still, I followed up via email to Customer Support and soon received a response that my item was no longer available. Everything seemed to be aligning with the reviews. The email had a link for me to check similar items that were available, but there were none. So I requested a full refund... and they processed it... pretty quickly. The refund was back in my account within just a few business days. This was a relief and this part was a different experience than the reviews suggested. So I wanted to post this review to at least recognize the responsiveness and efficiency during the refund process. My rating is based on that experience. I was also offered a discount on a future order.
Placed order 2-15. Never heard from anyone that it was going to ship nor when so cancelled after 3 weeks.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
My dress that I ordered just arrived today it is very pretty but just seems like it took a long time. I was becoming very concerned thinking I had gotten taken advantage of. Very happy to see it came today March 7,2025.
I Have Not Received the item I Ordered! So far my experience with you has not been good for me as I am still waiting for my item!
Their sizes are not made for US sizes - misleading pictures - a lot of money for a very poor product!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Takes forever to get email
Back about a return
Still don't know when I will receive return
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!