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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with my experience. Return was very easy. Customer service girl was very nice.
Order placed Feb 12. Not notified that several items were on back order, the others were not shipped. Still do not have any of the pieces I need for my trip on the 13th. Very upset. They did credit me for the backorder pieces that I canceled, but still, they didn't contact me for this until I contacted them.
The dress was of dissatisfied quality. Seemed to be cheaply made.
I have not received the merchandise I ordered although my cc was charged some time ago. Unable to track for some reason the destinations are never updated
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Still have not received the product ordered quite some time ago. I did receive something that I didn't order that is in a size that I can't wear, so I returned it. The original order has yet to come.
Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I dont like the material, feels flimsy and cheap. Certainly doesnt look like the picture. Plus it's too long and took weeks to get here.
Wonderful experience in all actions that I have had with them. Their product is fantastic!
So disappointed. Order cancelled. No opinion.Really wanted these in size 27.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I ordered 2 dresses for a wedding I was attending a m
A month before the wedding A week before the wedding I inquired and was asked to pick another dress as one of the dresses was out of stock. I did and asked them to ship asap and the items arrived a week after the wedding and they sent me an item I did not order. I have asked for a shipping label to send it back and to send what I ordered or a refund with no response. Buyer beware. I will not order anything from them ever again.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I returned my purchase over a week ago and haven't been credited. My banks involved. Dresses didn't fit. I requested a return address three times before it was sent to me. Items have been returned and still no refund. I won't order from you again.
No return information information just don't like it and was very late getting here.!@@!××××××××!@@@@@!@!
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Picture looked completely different from product received. Product was terrible. Return process is horrible. Tried to give me $7 to keep it. So stupid
Nice light material
Pretty style with buttons
Even small size was too baggy
Package took a while to arrive
I only gave then a one star rating because there wasn't a zero star option! PLEASE DO NOT waste your time ordering from this clothing site unless you enjoy giving your money away. As of today, it has been 22 days since I placed my order with Curvedream and I have yet to receive my order or any correspondence what so ever from them. Of courses my payment was processed the day after I placed my order, but I haven't heard anything from them since. Please steer clear of this website. This was a costly and very disappointing experience. 💩😡
Dear Customer,
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
We apologize for any inconvenience caused by the delay in updating your shipment's tracking information.
It may take several days for the carrier to update the tracking information once the package has been shipped. In some cases, there may also be delays due to unforeseen circumstances such as weather conditions or customs clearance procedures. And we will look into the matter further to provide you with an update.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
It is so hard to return something if it does not fit. Trying to get a return address took 3 emails, each trying to talk me out of returning it at all! The return address does not go to a company named CurveDreams. It goes to an individual in NJ. Who knows if I will get a refund? After you take it to the post office, you have to email the tracking number to assure you get the refund. Very suspicious.
I cannot tell you how different the dress looks in person. I will donate it as I would never wear it and will order from you again.
They said they'd give me $18 back still haven't seen that. Wanted just to exchange for a larger size never heard about that. Will not shop this site again
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I'm trying to return some of the items i ordered have not received am address to send them back...
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Sizes were nowhere near as described, much smaller than indicated on chart. I only received three of the four items I ordered
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
When order not received I sent an email and got quick response to a problem. Problem solved and merchandise received today
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!