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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Dear Customer Service Team,
Today I received my Order# CDM**************, but unfortunately, both the shirt and the dress are too small. I would like to request a full refund for these items. Please let me know the next steps for returning them.
Do I need a Return Merchandise Number or Return Authorization Code?
Where do I send the returned merchandise?
What type of paperwork should be included with the returned merchandise?
Thank you in advance for your assistance.
Roz Cary
*******@me.com
I bought two identical tops, described as sequined blouses, but were simply t-shirt material dyed to look like sequins. Although I had original packaging and tags, CurveDream offered to only pay $33, rather than $67.00, or a credit towards another purchase. However, their policy clearly stated if returned new in original packaging, a full refund would be given to original form of purchase. It took several emails back and forth to convince them I wasn't going to agree to a half refund or a credit-finally they gave me directions to return and refunded my purchase, minus both shipping charges. I will never buy from them again.
Orders are shipped from China. Sat for a week waiting on pickup. Material is not what I expected and it doesn't look like the ad
Still have not received my order. No idea how long to continue waiting. Will not order any more from curve dream after reading other reviews about poor product quality and lace of communication. Thinking I should stop payment.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered 3 shirts that looked so cute and looked like they had sparkles or sequins. They are sleezy rayon material, no glitter, and fit poorly! Will never buy from this company again! You do get what you pay for, at those prices I should have none netter
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The dress fit perfectly, and was a high quality fabric. It is pretty, and well made. I was not disappointed in the fit, especially the length. Too many dresses are often too short.
Each of the items I ordered fit perfectly.
The fabric was very soft and lovely quality!
I received a defective jacket where one sleeve was longer than the other. I sent photographs and was told that it didn't look like the sleeves were longer. Then they wanted me to measure the sleeves which I felt was uncalled for. You have a 30 day return policy but I have to pay to return the product at my expense which means I probably won't do business with your company again and will encourage others through social media not to do business with you either. I rarely purchase from companies other than Amazon because I get no hassle from them and I don't pay to return products.
Beautiful dress pictured! The description of the dress on the site is totally different from the dress I received. Lace was mentioned, but none on dress.
My order never came so I tried to cancel it, but I did not receive a response
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Everything I picked was out of stock when I tried to order it for my wedding. So I had to keep changing my dress. So I found another place to order from.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I really wanted the other dress for my wedding in June. But this one will do too. If it's In stock! Please refund my money for other 2 dress. Thanks
I ordered items for a wedding, where I needed something with sparkle to go with my plain dress. When they arrived there was no sparkle, there was no pizzzzaz, and I am terribly disappointed. I have been trying to figure out how to send these items back for a full refund.
I didn't like the fabric it's too silky for my skin and had caused a rash
The dress is way too small
It came without tags
Ther hem and buttons very were not very professional
I tried this company,I saw the ad on Google. Such pretty clothes. I ordered 2 things, and they are lovely. They even fit! I will be ordering more for sure! Give them a try!
Easy to order, great followup, just not happy with product.
I never received the pant suit I ordered for my granddaughter's wedding in June,
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
However, this item seemed to take forever to arrive. It looked NOTHING like the picture when it did. I won't be wearing it. Awful.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!