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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I am pleased with the shirt I purchased. It is as advertised. My disappointment is with the delivery service. My shirt did not arrive the day it was supposed to. They told me a couple of days later that they took it to the wrong address. Then I got an email that said it would be delivered in 24 hours. It came 3 days later.
I have written several times regarding my order. I want to return two items, but no one sends me the info to return them. I need to return them asap. Please, please, please send the address to return them!
I received the items I ordered, however it took a very long time to get them
Del. Date long not as you said. Tracking system really bad. I still don't know if is on it way or not… USPS and your system not linked.
Dear Selesta W,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
The sizing is not accurate or consistent from dress to dress. I purchased three dresses, all the same size. One never arrived and I was refunded for that dress. The other two did not fit. I suspected they might run small, and I ordered one size larger than I expected to wear. I emailed for information on returning my items. They took a little bit to answer and then bartered with you concerning the price that is refunded, in hopes you will keep what you purchased. The refund they offered the first time, to keep my purchases, was not acceptable. They rejected my counteroffer and made another offer a bit higher than the first. It took several emails before I received the mailing address to return the items. I was concerned there may be a chance that if I attempted to return the dresses, they would be rejected as returns. It was mentioned that if the item had been worn (which I did try it on, but that was all), they could reject it. If the item wasn't returned with all the tags, it could be rejected, if the packaging was damaged, the items could be rejected. There were no tags other than the size tag on any of the dresses. Also, you had to mail the package to them within 7 days of the email, pay for tracking, and email them the tracking number or the return may be rejected. So I opted to keep my returns, which left me with two dresses I couldn't wear for $39.24. Maybe I was overly concerned about my return. I thought perhaps they were an overseas company, but they are located in NJ. I hope to sell the dresses. Overall, I am satisfied with the result, but not satisfied with the whole process. I think they can improve on their return process.
I won't have my money back for another week. If you were Amazon, I would have a credit immediately after getting a return label to use. You played games. First, you offered $9 on a $39 dress. Shame on you. Then it was $15. Shame on you again. This nonsense lasted a week because email responses took two days. Finally, you offered to refund me after I paid the return shipping after trying to talk me out of it. I still have to wait for that. And your dress sizing is ridiculous.
The dress I ordered wasn't even close to what they sent me!
Very poor quality!
No way to follow up for a return or refund,
Forget this company!
Very low quality. Nothing like the picture shown on internet. I paid $40.00 with shipping, the value is less that $10.00.
I don'r recomend to purchase from the site, it's a joke
Ordered on February 24 and haven't heard anything from this company other than an order confirmation of same date. Wondering if it's a legit company. I emailed them this evening, so we'll see….
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I cannot give a review yet because this order is not yet complete. We have not resolved how we are going to finalize the pending transaction. The credit or return/exchange which I hope is resolved with Jaqueline on Monday, March 17,2025.
Dear Cheri S,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
After reading some reviews I was a bit worried- but I ordered two pair of pants I wanted. The fabric, quailty of sewing and the fit was really good and the price was very reasonable.
Found CurveDream just looking and I love it. Bought 2 pair of pants and 2 blouses. Super fit and style
The suit is very pretty and great price. Only reason I gave this a 4 is this came from China. I prefer knowing when something is shipping from China.
I am still waiting for my return label
Advertised as a sequin shirt. Came with no sequins
DearDebbie M,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
This dress was ordered and shown as white on package. It was more a lavender color.
Dear Denell B,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
Dear Doris M,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I never received the dress I purchased from them. I never was reimbursed as well
Dear Gloria S,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I have not received it, I ordered Feb 20th today is March 16th I spent over $100.00. Do not order from them!
Dear Debra P,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
When I receive the packages, the clothing was very disappointing especially the dress we're supposed to be a layered look instead it was a pattern ugliest thing ever. And when I I tried to return it, they wanted to give me half what it cost to keep it I said no thank you then they try it again. Same thing I kept asking for an authorization number to return it and where to return it. It took seven emails for them to finally give me the address so I can get my refund very dissatisfied
Dear Michelle T,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream
As soon as the clothing arrived, I was very disappointed, especially with the dress that was supposed to be a layered look, but was simply a pattern. It was the ugliest thing I've ever seen and in the process of trying to return the items I purchased. I kept getting the runaround they wanted to know what I wanted to return and then they wanted to give me half price to keep it then I kept asking for the return address in the authorization number to return it. It took over seven days to get the answers and seven emails back-and-forth of me basically begging for the address to return it. I will never use this company again very dissatisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream