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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I ordered the button Capri pants. What I received was long shorts. Did not match the picture at all. Won't be ordering from your website again
The items were supposed to be here for a wedding I was attending, when they came, just like the reviews described, poor quality and there is no place I could wear these items sold as dresses if I wanted to except over a bathing suit to the beach. Ever one is so thin you can see right through it. The reviews speak of horrible experiences with returns and I have had this happen with clothing that originated in Asia before. The description for these items says they come from the US, they do...after they come her from China I asked the support team. False advertising for the Chinese to sell their under quality wears to US citizens for US dollars I guess. Our goverment should stop this crap immediately... 99% of what is sold on the Internet, especially clothing, is misrepresented!
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
EXCEPTIONALLY BAD EXPERIENCE
Do not use this retailer. There is NO RECOURSE in getting money back. TERRIBLE AWFUL FRUSTRATING EXPERIENCE WITH THIS OUTLET
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I have been trying to return a dress for a refund. I have emailed three times to find out where to return the dress, but I haven't received a reply.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Shipping was excellent. They are a little snug but as described. I will keep and would order again from them.
Had to return item and tried multiple times for return mailing address.
Still have not received my order. Sent company e-mails and got no response. Getting ready to contact my credit card company to file for a refund.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
I finally got the dresses and shirt that didnot come with the other item I ordered at the same time and the dresses were not the size on the label. I ordered extra large dress which were to fit a 16-18 but they were smaller than the size stated. I asked how to get a refund and return the dress and have not heard from the company about that.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I contacted the company to say I'd like to return the dress. It doesn't look like the picture. The quality of fabric is poor.
They did reply after 5 days, and said don't return it to the address on the label- and we can't pay the shipping--and by the way, would you settle for a $12 credit? I replied, I'd like the full refund- where shall I send it? No response.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Poor quality, having difficulty trying to return. Not easy to communicate with
Will never buy from them again.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
I ordered a dress and blouse, the material on both items was not what was shown in the picture
Very cheaply made. Attempted to send back but not have much luck. Will never buy from them ever!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I made a purchase from your site and have reached out to customer service twice with no response and still have yet to receive my order.
Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at service@curvedream.com. We put customer experience first and will continue to make improvements.
Team CurveDream
Very bad fit - definitely not a small. It is very difficult if not impossible to return. You pay the return postage. (I was offered $13.00 to keep it but can't use it …) Lots of conditions and no actual address to return it to. Very dissatisfied
Love my new church dress. Fits great. Love the material. Made well. Shipped timely. Regaards, Lin
I ordered a dress over a month ago. Still haven't heard a thing. I emailed them asking where was my dress? I have heard nothing yet. I will never buy anything again from this place.
The items I bought were not as pictured, very cheap looking, and sizing was off. Dealing with customer service has been totally frustrating. They will not give me the address to return, even though I provided the info they requested.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I placed my order on 2 Mar 2025, it is currently 25 Mar and I have not received any type of status notification concerning my order. I need this merchandise by 5 April otherwise I will have to find something else for my event and return this order.
After watiting two weeks with no word on shipping or tracking for three items I ordered, I finally received an email saying that 2 out of 3 items were out of stock. I then waited for the third item which never arrived. Then I got a second email saying one item was on backorder and I could wait for it to come back or find an alternative. During this whole time, my credit card charge for the full amount remained. A couple of days ago, still without receiving the third item, I was offered the ability to cancel the entire order which I oped to do.
I ordered several items on March 2,2025. Finally after not hearing back I emailed them on March 20,2 items were out of stock, I emailed them back saying to cancel those 2 items and send the rest. 5 days later still waiting on a tracking number, and a response from them. I'm about ready to cancel the whole order and get my money back. It's getting ridiculous and I'll never do business again with them.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!