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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Not only did I wait for over 2 weeks for my orders, but once they arrived, the casual crop LEGGINGS fit more like a skort. Needless to say, I won't order from this company again.
Ordering was easy.
Recieved in a timely matter.
Sizes run bigger. Wished they had more extra small sizes.
True to size. Very comfortable. Very pretty to wear as casual or dressy.
All outfits cheaply made, I usually wear a 2x, but read other reviews and ordered a 5x, they fit but are made of a cheap fabric. Took about a month to arrive. I won't order from this website again.
I just ordered these in a larger size and they were really big. I dont know how to return so I will try smaller sizes, so I reordered and second try was right.
I just ordered these in a larger size and they were really big. I dont know how to return so I will try smaller sizes
I was apprehensive... first time ordering on line. Loved the personal responsive to an item out of order. Very pleased with my experience...
Easy site to buy from. Great fit and lovely fabric. Will definitely order again.
The shirts have beautiful colors and fit well. Size large true to size.
The shirt I ordered although it was pretty and good material had a bad pattern, the long hair on the model hid the fact that lots of material bunched up between the arm hole and the neckline.
My experience was good, I just have to return some dresses because they don't fit.
Pretty styles they look gorgeous and are very well made. Sizing just doesn't work for me.
Kept everything I ordered. The pictures are deceiving, but still like the products!
Beautiful designs and styles nice fabrics as well.
I was very happy to receive my order. Only problem being was the wrong size on the shorts. The rest of the order was perfect.
Please inform on how to exchange the jumper and return the blue polka dot dress
Came pretty fast. Nice company to order from. I will order from them again.
Thoroughly enjoy purchases. Many compliments. Fits perfectly.
I ordered 4 pairs of leggings, I received a tracking number, my order came on time. I love all of my leggings. The fabric is really nice and they all fit great.
Thank you so much.
Cindy
So many cute dresses it is difficult to choose. I do wish there were more description of fabric, print or embroidery, button down or sewn on buttons, you just cannot tell.
Great prices and styles. Easy checking out but exchange and returns are difficult and time consuming.
My order arrived sooner than I expected given that it came from overseas.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.