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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
I was nervous buying from a company I never ordered from before, but they did a pretty good job - delivery wasn't the fastest, but wasn't too slow either :)
It was hard to make a decide with so cute items to choose from. Luckily the great prices made it easy to pick out some new outfits!
Order came in good time and was exactly what I wanted
See above: I really like the pants, pockets are nice. The two piece outfit not so much... the skirt in particular overwhelms me. I'm not tall, even the top seems too blousie. I'll probably give it away to someone taller.
I'll know better when I get my purchases.
After waiting over 4 weeks for my order, I was very disappointed in the lack of quality of the pants, very cheaply made. Would have been afraid to sit in them for fear I would be em-bare-assed. Blouse was not an XL, more a small or medium. Short were not bad, but decided to send everything back and be done with it. I was charged for shipping, when there was supposed to be free shipping on orders over $89.
I did not receive TRACKING/SHIPPING information on my package and it took a very long time in arriving. Received 15 Aug. 2022. The order form was not straight forward.
Love everything I saw. First time buyer and I hope it's not the last time.
I enjoy your website and the clothes are beautiful. Our shops here in the US do not offer such pretty things anymore. One thing I know about ordering clothes from overseas is that I need to upsize and even then, it may not fit. I was hoping your shop understood our plus sizes here in the US. My upper body is larger than my lower body so I always upsize tops. I have lost weight but still like my tops to fit loose and long. There is not enough fabric in the blouses and they were tight in the arms and bust and way too short. The delivery was quick and I was excited about that. The clothes are stunning but you need to be using more inches in the US plus sizes.
Not happy with the materials, they look cheap. Will not order again.
Quality was surprisingly good considering the price! I'm wearing the dress for a wedding but will likely wear it again after; material is very nice.
Shopping from this site was easy and smooth. Things were priced well and came quickly.
So cute I bought 2! It is light weight material and will be great for summer!
Exceeded my expectations!
I don't feel I need to make any further comment. I always look over what I receive and purchase what I can afford. Thank you.
Size charts for tops should include hip measurements. It would also be helpful to have material type listed.
Process was fairly easy. Nothing out of the ordinary.
I purchased 3 of these dresses for my bridesmaids. I knew the plunge neck would be a problem with too much cleavage so we went to get them altered. We are in that process now. One thing we noticed is that the dresses are not exactly the same design (criss cross back to regular straps, and back line by zipper is a bit different) but so far so good. Will send pics when they are complete. I am actually ordering one more as the seamstress needs a bit more material to use for the alterations. It is a beautiful dress, and priced well too!
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.