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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Order arrived in less than 2 weeks - individually packaged dresses
I am happy with it's quick deliver. And confirmations after purchases.
Ok, not knowing your protect sizing made it more difficult. First time buyer.
Love the dress! Colors are even more vibrant in person.
Very good. Received my order quickly and am very happy with the shorts
It was horrible and nothing more than a scam to make defraud people and take their money.
The tee more than met my expectations. It is a great addition to my wardrobe.
; oth shirts are too big and I'd like to exchange them. Could you give me into. To do that please.
It's almost like a scam. I should probably have known better.
Its very easy to place the order and delivery was so timely
It was easy to shop and order. It did not take me long to order.
The website is pretty intuitive to use.
Nice options.
I really appreciate the follow-up email to confirm the arrival of my order.
The items are not cheap. They are a little less than 50. On sale so I expected a better quality.
Customer service was fine. I don't care for the material of the shirts. Gaps in sleeve less holes.
I love it and have gotten many compliments. I probably should have ordered a larger size
Last time I order from one of these companies. Poor craftsmanship and cheap materials.
Sizing is smaller than anticipated. It fits, but not well. If it didn't cost so much, I would return it. So, not overly happy with the product and won't order again
It is as pictured and I love it! I love the colors and fit is as expected.
I wish I would get an email confirmation on when orders were received and when the order is shipping. Otherwise, it is very cute stuff at great prices. Can't wait for my first order to get here!
Quick and easy check out & the shawl is very pretty
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.