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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Your sizing isn't consistent. I need to return it.
My granddaughter is very happy with her new clothes. I like the loose style on her body.
Very slow delivery. Doubt if it will make it thru first wash. Think u have some very cute clothes but I won't be ordering again and that's a shame
I thought this blouse looked so Beautiful in the picture so I ordered, BUR it's not as pretty in person... sorry it just doesn't look that good.
I was not happy with the material the blouses were made from and also the capris. The material was very flimsy and one pair of capris didn't even have a hem! It just unraveled. I kept everything because I have grandkids, girls, and at this age they don't care what they wear. Fran
Nice top. Will be a gift for my beach-loving sister
Wish it showed the back of more items and plus sized models.
The ordering process was easy and the quality of the materials used was good. I have ordered from this company several times and have not been disappointed.
This dress was true to size, fit great and is so comfortable!
The items I ordered were delivered in a timely fashion. The Peacock shirt is very cute! The shirt and pants would of been really cute also but the pants weren't cotton like the shirt but a satin material, which will be hotter and quite bulky. The picture also showed a cotton pant. I ordered for travel and the material needs to be ironed and that just doesn't work for me. I will not be ordering from company again, which is to bad because I think they have cute and unique clothes
Thought they would be made of stretch material. They were not what I expected.
So far so good first time purchasing from your site.
I was so excited to get my order. I am going to go back to the web site and see if they have the items ordered in the next bigger size. Like everything I received but they run small. Bummed I will have to wait longer to wear them..
Material is cheap and picture is misleading, even the colour was not right, I ordered beige and it came in light pink. Your product is misleading and won't be buying from your company again.
Good fit, but white stitching shows through seams. More navy than the rich black as pictured. Shopping was easy and delivery came earlier than promised.
From ordering through delivery, the process and experience was stress free and the quality was excellent! I'll be ordering more from thus product line.
Love it. Fit is great. Received lots of compliments
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.