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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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I am satisfied that I will get ten dollars in return r / t it's just a bit snug nut usable. I will reorder in the spring the size up. Would appreciate you to send email indicating when's spring swim wear becomes available.
Difficult to return for a refund.
Too many options. If customer doesn't want it. Just provide an easy way to return. 8th 5th
Communication was great problem was solved. I appreciate doing business with you.
Easy to order, but since there's no stretch to the fabric, it turned out to be a bit too tight for me, but i am working on that.
Absolutely love the top. I like the pants to but the waist band is to small. It definitely isn't a 16 to 18. I really like them so will have them altered. I like the quality. I will order again but be more liberal with the size next time. Thank you for asking for feed back. Hope it helps. All the best. Jenny
Don't bother. Not worth it may take to Goodwill.not entering 50 characters. Not worth it!
Bob product. Cheap fabric. Not like picture. Junk. Scam. Terrible delivery. Terrible packing.
I sent an email in reference to returning one item and exchange the others. No response and no phone number to speak with someone. I would also like to order more items. But not until this order is cirrected.
When I receive the goods I will be able to really rate my purchase
Why should I have to except a low monitory value for a defected item. Then be insulted by going back and forth with different offerings?
Fast shipping. Jeans for well. Scalloped leggings not what expected.
Great experience will be my go to shop in the future
These leggings are way to big and too thick. I got a medium, but even a small would be too large. Also, they are a lot more gold than the picture shows. I there any way to return them? Or exchange for something else?
Never got the item and have been in discussions with customer service to the point of frustration
Refuse to let me send items back. Told me to keep and would credit my bank card $20. Still waiting on credit.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.