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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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Sizing is not consistent, models are not wearing there actual size which leads you to believe your getting an item that fits a certain way fabric is not what it appears to be. Just not worth the wait.
Love the designs, but watch sizing. One t-shirt seemed to run small to size. Delivery time was great.
I was not sure about ordering but I'm very happy with my purchase!
Easy order and fast shipping however, don't plan on returning anything for full refund. That may take awhile.
High Quality Clothing at a great price! They have clothing for all size women.
I have had a great experience with ordering the product and receiving it in a timely fashion.
The item came pretty fast. The top is cute but itchy
I need to mail them back because they did not fit and do not look like the same pants in the photo.
Different color and style.
Was answered quickly and courteously and it was a pleasant experience
Arrived quite quickly but sizing small. Returns are via email only. Initial response quick and an offer of £16 refund or £54 gift card to keep order and not return on an £90 order! Second offer £27 and note to say I have to return to New York at my expense, which I am happy to, now not replying...
The product is not as pictured. To return you have to send it to a different address. They would not supply it until I repeatedly said that I did not want it. You have to return at your own expense plus supply the tracking number so that they can verify.
I suggest that if your normal size is XL you order a 2XL to make sure it fits. My experience is the size chart they show is off by a size. Please size up! Clothing good quality
The shirt is nice, but I can't get my arms through it because the sleeves are way too small
They wanted more money to exchange or keep the items for an addition $20. I have Paypal fight to get my money back. Don't buy from this company. Scan buyer be aware.
Was very happy with the quality of the skirt - exactly what I expected and delivery was swift. Thank you very much.
All articles of clothing were shipped quickly and the sizes were accurate.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.