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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
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I found it hard most of the time to contact about my order. It also wasn't on time. I don't know if the site was having issues or what, but I couldn't check my order before it shipped. I tried to contact them before it shipped but no response. It was only after it shipped and I sent another email that they responded
Not as advertised in both products why is my chosen response too short for your prescribed number of characters come on now do you want my feedback or not
These are not quality products, and I would not recommend them.
Even though the pants didn't fit I was offered a solution that was very fair.
When the prices are so low I should have expected poor quality. I do not recommend the clothes from this site.
Too much of a hassle to send back! Threw all the pieces into the garage. Fabric was not at all what I was looking for. I decided to just throw them away. I will NEVER spend money here again!
Ordered, mailed and received quickly, well packaged in good condition. However, both tops I received were disappointingly thin.
Their sizing is not our sizing; returns are impossible; money will never be returned. They should be banned from social media.
Did not receive all items in my order.
Still waiting for one item.
Arrived quickly and the garments were just as ordered.
The dress material is like t- shirt material and looks nothing like the picture. See through and not classy at all. Don't waste your money.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.