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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Delivery was 6 to 12 business. On the last day of possible delivery I received an email advising this dress was out of stock. So disappointed.
The outfits are too small with the exception of the top with the camouflage 2-piece set. Wanted to take them with me out of town, but didn't realize the size chart required going 1 size up. The skirt was too long for my height.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Sizing is totally inaccurate. Quality is not good and you won't get your money refunded. I don't know how they are allowed to trade in the UK. Absolutely furious that I have wasted my money.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We are sorry to hear that you had a poor return experience with our company. To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under the order? Rest assured that if the product meets our return policy requirements, it is eligible for return for refund.
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I've expressed how I feel about your product. Let that be!
I found that the customer service was very good. I needed to exchange for a different size and their emails to help me were great. Even following up with this email to see if I received the items shows how considerate they are. Thank you!
I am requesting a refund and if I get it I will not post a negative review.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. Could you please provide us with your order number so that we can check and handle the issue for you?
We value your business and we promise you that we will settle this matter in the best way we can. Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Have a great day!
It took a long time to receive the item., almost 25 days.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
It was easy to use this website. It is not easy to return the dress
Dear Customer,
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!
Dress was not the material I liked. I thought the colors would be embroidered and it was all the same material. Did not fit me well.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Lovely dress. I usually wear a size 10 or 12, so I purchased an XL. It's a little loose, but I haven't washed it yet. Love it!
Quality dresses and wonderful customer service. I look forward to purchasing additional items in the future.
Dress was not what I ordered. Then got another one that is the same. Was not only did I have to pay for 1 dress but have to pay shipping on 2 dresses.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Order several items and there clothing is pure junk, a couple of the pieces look nothing like shown on their website. Material is cheap and very thin, also the cuts are ill fitting. Plus you are not able to return because it would cost you $$$$$.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Honey, every time I wear this cardigan I get so many compliments. I am so glad I bought it. I didn't even realize it had no buttons. Who cares, I love this cardigan.
Returned my order still waiting on my refund, poor communication
Dear Customer,
Thank you for your feedback. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Team CurveDream
Still have not received my order, and now "supposed" delivery dates, according to tracking service,
2022-04-05. To 2022-04-06
YES, those dates include the year as 2022!
I will never again order from CurveDream!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
I was credited as soon as I get in touch. Not at all fond of your feedback system. I don't have 50 words to fill in
Dear Customer,
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Ordering was made easy. Photos look just like the product. Good products.
Not one item was true to size. Sent multiple emails to get a return address but after weeks still not one response contained a return address i was offered a percentage refund to my credit card and told to keep the articles of clothing that i did not want and did not fit. After weeks of back and forth and realizing a return address was never coming a took a partial refund and threw the clothing in the garbage. Total waste of money. I do Not recommend or trust this company.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the products being out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream