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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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Returns
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Product
Customer Service
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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I had a wonderful experience and the dresses were beautiful.
Ok experience the shirt is great I kept and jeans too small returned
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Never received item. Emailed customer service still waiting on answer
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Need to return several items & am still waiting for info from you on how & where to send items back. Pls respond. Thank you.
Dear Customer,
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Have a great day!
They were all lovely but all were smaller than the advertised size with the exception of one item
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Quick to take your money still waiting for refund after cancelling my order
I have small / skinny arms and legs. But a very large chest. Its hard to find shirts that are big enough for my chest but have small arm holes. Most shirts that fit my chest have arm pit hoes down to my waist. Nt flattering or professional!
Dear Customer,
Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Not happy with the products at all.
The product looks very different on the website.
Only half my money was offered as a refund and I still haven't received that money back
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described？ We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
We are sorry to hear that you had a poor return experience with our company. To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under the order? If you need additional assistance with return, please feel free to contact us by email at service@curvedream.com.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
Team CurveDream
I need to return my dress it is to big I have emailed several times to get an address to return the Dress. This is the first response from you I have had.,
Please approve the return. So you may refund my money, I have contacted the card you used because you would not respond to my other emails. Can you please let me know what to do. Since it says on the package do not return to this address, for returns to get an approval and you will give me address. I hope you pay for the return, Vicky Bishop
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Long wait to receive the dress. Return or exchange was not helpful as either the cost was out of my pocket. Still waiting for my check.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Great experience and I would do it again. Ordering was easy and no problem getting this item.
Unfortunately I need to return both items ordered. They were too small and were not the right style for me. Please help with the return process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream