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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The blouse I ordered for great and was very comfortable, BUT the screen printing bled in some spots. When I asked about returning it for refund, I ended up 'bartering' for a few rounds of emails before finally deciding to keep it (no other size available plus returns would've been expensive). I was reimbursed $12.
All in all, fee is very expensive to return even if damaged, but customer service was efficient and helpful.
Items didn't fit. Sent email requesting return instructions/info same day I received the items. Received an email 2 days later asking me to keep the four items I purchased, I paid $132.00 for them, and they would give me a refund of $30.00. My reply was no I want a full refund. Then received another email asking if I would take $60.00 as a refund and keep the items. Still no instructions on how to return. Finally got the instructions. Mailed items out just waiting for the refund now.
Bought something based on the photo on their website and it looks nothing like it! I'll never ever buy from that site again.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!
If the item does not fit they will only refund 10% of the purchase price. Item i purchased was too large even with using the size chart. Shipping to China is too expensive.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Delivery took around 3 weeks and quality of clothing is cheap. Fabric is very thin and not worth the price I paid!
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I ordered this item on 3/8. I was told on 4/1, almost a month later that is was sold out and that's only because I emailed and asked to status of my order!
Dear customer
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
I bought a swimsuit for summer.It didn't fit me, but I notified the company and asked for an exchange. I was offered a couple of options, and then I chose what to do. They were easy and helpful.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!
The quality was just not there, and I had no idea how or where to return it. This was the second blouse I purchased from this site, I gave that one away. I won't be ordering from this site in the future.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
These jeans were the size for little kids. The customer service is poor in regards to returning items. Don't shop here if you don't want to hassle with getting your own money back.
Dear Customer,
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Any problems, you can email service@curvedream.com for further help.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Ordered size I always wear! Can't get them over my hips! Very disappointed! Would like to return them!
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I was told that my order was being delivered. Then next day, I was told both items that I ordered were out of stock. I cancelled my order and expect a full refund.
I won't order from them again.
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Took a little long to receive order. Dress different than pictured.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
The material on both items is very cheap. I am able to tell that the items are inexpensive.
Still haven't got my refund and having trouble getting my refund
Dear customer,
We are sorry to hear that you had a poor return experience with our company.
We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers. To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under the order?
Rest assured that if the product meets our return policy requirements, it is eligible for return for refund.
If you need additional assistance with return, please feel free to contact us by email at service@curvedream.com.
Team CurveDream
I am 5 ft tall and 145 lbs., I normally order petite large in dresses. I ordered these dresses in large knowing I would probably have to hem the length and they arrived approximately XXL. Consider ordering at least one maybe two sizes smaller.
Nice stuff!. Most things are not true to size according to your size chart
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!