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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I received my order. After trying it on, it is too small and too short. How can I return the dress for a refund?
#******* XL Khaki
*******
I followed the size chart and it ended up the wrong size.
Ordered. Confirmed. Weeks later no product received. No follow up from them. Never use.
I ordered the Women Lapel Woolen Cloth Button Long Sleeve Shawl Collar Cardigan Coat. I like the style & fit. I thought & wish the fabric was a little heavier after I received it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I don't think the sizing is correct. We will see. That is what I thought when I purchased two pairs of pants to find out. Needed white pants and top for a special white christmas party. I bought both L and XL. They arrived before the party. That was good. But I was upset when I saw the material. See through white pants. White is one that has that trouble. It depends on the thickness of the material and this was not good. Did not even try them on.
Lovely bright coloured outfit. A good fit and easy care fabric. Quick delivery. No problems at all. Smooth transaction. Well packaged.
The top is made with a flimsy fabric. Didn't bother to try on the pants.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The product I received was nothing like the way the product was pictured or described on the website. Then they make the returns process very difficult and don't send you all the information you need to make the return - like the address they want you to send it to - unless you ask multiple times. They make you pay to return, require tracking, but tell you not to send it by US postal system. Overall very frustrating to deal with them. I won't buy anything from them again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Due to out of stock items that I've now experienced twice (two separate orders) is why I feel I can only give 4 stars. However I do give 4 stars mainly because when I've had to email to customer service to try to solve missing deliveries they have replied quickly which I do appreciate their promptness in replying.
I have not yet received what I substituted for on my second order but am waiting for delivery.
I received only part of my order. A tunic top never arrived. The two leggings I'm very unhappy with because they have fleece inside and it's never cold enough and they don't fit right so I can't wear them. I wrote a email explaining how I either wanted to exchange and return them or a refund. Also I never received the tunic top. So I asked for assistance and received none…yet?
Delivery was fast but the dress was not dressy enough for the wedding I attended.
Found what I want, in my size, fast and great price.
I ordered a sweater in October and I am still waiting for it I can't believe it would take this long
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Customer service is not very good or helpful. The clothing I received was very cheesy not at all the way it appeared online. Also had an issue with receiving my order cause the address was wrong and they're handling of the issue was terrible.
All three items showed up on different dates. Avoiding hassle of return I donated to a local resale shop. Very poor quality.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Only received 2 of the 3 items ordered. Received items cheaply made and not as advertised.
The dress was too small and I wanted to exchange it for a larger size. After several emails and having to pay for shipping to return and shipping to receive the new item, I was asked if I would accept a $17 (1/2 the cost of the dress before shipping and tax) and just keep the dress that I could not wear. That was not acceptable. I was then asked to pay $20 to keep the dress that I could not wear and have a new dress in the proper size sent to me. Since I really wanted the dress, I accepted the offer. So I ended up paying over $60 with tax and shipping for a $34 dress. I have received the new dress but I haven't tried it on, so I don't know how it will fit.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
A great exchange experience. I only have to pay $20 to get another dress in the size I need. And I get to keep the dress that I can't wear!
I ordered three items. I have only received one of those items.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I bought two blouses; great low price. The material on both had a beautiful pattern, but both were very boxy around the waist, and the feel was shiny thick polyester. These didn't work for me, and the return policy is complicated and expensive.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Must have Friday PLEASE!not quality shown. Disappointing
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I ordered a dress in size small. I am a very small person with very narrow shoulders and this dress might have fit an 8 to 10 year old. I would have had to pay shipping both ways so I took the 12.00 offered instead. I will not be ordering from you again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Do not buy from this site. If items don't work, they will do everything possible to not make a refund. I agreed to a decreased credit, placed an order with said credit and was just notified 3 weeks later that all items are out of stock. Now what do I do? Not a good shopping experience at all!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Your representative helped me resolve my return issue very diligently and well. I was very satisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"