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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The items weren't as expected or comparable to photo and description. The fabric seems thin and poor quality of these items I purchases. No enclosed invoice in the package.
The shipping went smoothly. I ordered 5 items. I have 2 items to return because they didn't turn out to be how I thought they would be. It is hard for me to give a true raiting until I see how the return procedure goes. I have emailed to get my return label. I am waiting for that.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Love this top. It came 3 days later than expected. Otherwise good buy.
Took way to long to get here, you said ten days and it took 3 weeks. I won't buy from you again and I have told all my family and friends not to buy from you. And to tell everyone they know not to use your co. You need to do a better job.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Shipping is way too high for a dress that weighs less than a pound.
Took a 2nd chance with this company. 1st order was a blouse in a large size and it wouldn't have fit a toddler. 2nd time the large was more like a woman's 1X - just huge. I went by the bust sizes listed each time. On top of that, the fabrics are AWFUL.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I will not receive my order as is obvious from the email I received. So you have my money and I have learned to mistrust another company. Do I expect a refund?
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Unfortunately, the items I ordered did not look good on me. I will be returning them shortly.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The "tracking" site gives no useful information & all customer service said was to keep waiting. Very frustrating! Feels like a scam site to me!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The items were not as I expected. Please send me instructions for returning for a refund.
I received 3 dresses. Two of them did not really fit and I plan to return them. One I will keep although I need to alter it somewhat.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I wasn't able to wear any of the items I ordered. I contacted Curvedream about a return, and was told to keep the items, which I will donate, and they would refund 50% of my expense. I have not received the refund yet.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I was pleased with all of the pieces I received, with one exception. I ordered the white blouse (Comfy Plain Buttoned V Neck Short Sleeve Shirt, size XL) and one of the buttons was missing. I haven't been able to find the same buttons around where I live, so I'd like to ask for either a replacement button or a replacement shirt. Thank you.
I love my dress! Great fit, color and style. However, I don't think I'll order any more because I have to pay for shipping. I think I'll stick to Amazon.
The dress is beautiful and arrived late, but due to reasons unavoidable by the company. When I reached out to the company prior to receiving the order, they kindly responded promptly.
Ordered nicely and quickly. The order took longer to arrive than I expected, but when they did, the pants were nice and soft. They fit fairly well. A bit more baggy than expected but still nice.
Beautiful products! Nicely designed dresses which made me feel pretty, at the price you can afford.
Wonderful service and beautiful product!
I have yet to receive my order…. Wondering why?
I ordered an item only to find that it is out of stock?…and now see where it's on the way to me?
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I still haven't received my order. I placed an order for four items and hoped that I would receive this order before July 4th however I am still waiting. Please follow up with your shipper to see the status. I cannot track because my the tracking site is not a secure site per my security system.
I didn't know the size selected changes when you change color option. I ordered a small by mistake. My fault.
No trouble to find what I wanted. No trouble ordering; the wait was not terribly long.
Not been able to receive a return address from Curve Dream. Can not use the 2 items I ordered
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"