I ordered a dress for an event. It never came. I put a negative review on this website last month. FloryDay contacted me and apologized for the delay of delivery of the dress. I finally received the dress and contacted FloryDay to get a return label. They said that they would go ahead and issue me a credit for the dress and I would not have to return the dress. I thought that was good customer care however I have never received a credit. This company seems wishy washy to me. I will not do business with this company again.