On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Currys Ltd Reviews Summary
Currys Ltd has a rating of 1.4 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Currys Ltd most frequently mention customer service, next day and fridge freezer. Currys Ltd ranks 204th among Appliance sites.
We monitor reviews for authenticity
I bought a washer-dryer and when it came it was damaged, so I had to send it back. I've also bought the removal of the old washing machine service. Please note that they removed the old one, still working, BEFORE they checked the new one, which turned out to be damaged.
They assured me that the replacement washer-dryer would have been delivered the day after, but instead the day after they confirmed they will deliver in 4 days, leaving me without washing machine for days.
As soon as you buy, they bombard you with emails to review your purchase BEFORE you receive it, so if you review then you really don't know what you are reviewing this obviously prevent them from getting bad reviews as people didn't have a chance to experience their extremely poor service.
Absolute disgrace, go somewhere else as they are terrible.
Order number: *******659
The worst customer service system known to man.
Useless IT system that only allows customers to log on and spend money, everything else has to be done by phone and no one answers phone.
Item not delivered, no way of contacting Currys. So no item and no refund. Customer Service is a disgrace and I will never shop at Currys again
Stay away from this people, they try their best to scamm your money, since I bought a computer they were taking £6 every month for no reason. I realized that after 6 month when I checked the bank statement.
ThE new handheld Phillips steam iron is awesome you can. Literally get clothes ready for wear without fuss
Bought a sound bar form currys but it wasnt as good as I thought - got it home and used it for a few dsys - tried to take it back but couldnt due to it being opened. Should have read the t&c
After being delighted with Kenwood Products, purchased a Kenwood Microwave. On trying to register warranty, Kenwwod informed me they did not manufacture this Microwave, or have anything to do with it. It is manufactuered by Currys under Licence.
Really disappointed, quality not as Good. Currys agreed with Kenwood, and said the Warranty was my Receipt. NO mention anywhere that it was not a Kenwood Product. Disgusted.
I bought a Belling range cooker from currys and was initially pleased but after only having it for just over a year during which it's been well looked after, one of the knobs suddenly split apart whilst the oven was in use. Contacted currys who put us through to Belling who said it's not our problem because a year is up, you'll have to pay for it. Ok I'll pay for it, I have no choice really, but I think a cooker costing upwards of £800 should last for longer than a year before bits start falling off it!
Logik television, Currys own brand, completely broke down after barely 14 months.
The local store where I bought it were not interested in looking at it, and told me to email customer services in Harlow, who I was told would reply in 24 to 48 hours.
Nine days later and following reminders they still have not dealt with it. Appalling.
Bought headphones, to be delivered the following day. They never came. After trying to deal with customer service, writing several emails, going to the actual store a couple of times, and phoning them (all to no avail), I decided to email the CEO, Sebastian James.
You can find the email address on google (it is public).
On the same day, I received a phone call from the head office (exec team) with an apology and my immediate refund.
I am rating the second star only because of this call.
Made several purchases totalling £717 none of which I was informed would be out of stock. Delivery expected today instead got an email informing me of delays. Phoned up only to find my daughters laptop was out of stock everywhere except North Wales (i live in the Home Counties). The smart watch and two phones were also not in stock. Why sell me something that they dont have. I now have to wait 5 working days to get my money back and its just as well I have savings or my daughter would be present-less this xmas a fact i did point out to Curry's extremely unhelpful staff but that didnt seem to phase them. The Grinch is alive and well and teaching the currys staff to be anything but apologetic and helpful.
Merry christmas Currys
Love Currys, such great prices. Have purchased quite a lot from Currys recently and they have constantly been best on price, by a mile. Good products, good service & good communication. 10/10
Staff seem to think you're a bother if you need help or ask a question. Not good customer service but good range of products, however I wouldn't shop there again.
Really dreadful experience. They said I could get a refund, but then they absolutely refused to do so.
If you buy anything from them, you deserve their service. Rude and arrogant and have no product information at all
Don't think their sister business PC World is nay better.
At least Comet was cheaper than them and you did not expect a service.
Great for browsing but not product information but go and buy at John Lewis
If you are thinking of buying an LG sound bar in a sale, don't go to Currys in Chichester!
I got one today after they told me it was compatible with my LG television, I get it home unpack it, turns out it's not, so I repack it and get in the truck and take it all the way back, to be confronted with the rudest little arse I've ever come across, who said if I didn't calm down I would have to go Portsmouth to get my money back as they didn't need this because his staff had had a hard day! Hard day? It's a shop! You have hard days on the buildings, and anyway as the assistant told me, "Its cheap because it's a couple of years old" £150 cheap?
I was led to believe it was cheap because it was in a sale, not because it was old and incompatible with a television of the same make which incidentally I bought in a sale a year ago in the same shop, and it transpires that it is so old no sound bar is compatible so what exactly is the truth Currys? And they should win a prize for arrogance and rudeness, talk about the customer being right, no not in Currys in Chichester,
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members