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How would you rate Crutchfield?
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Illinois
4 reviews
0 helpful votes
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Excellent products, helpful reviews, and outstanding support with all of our questions during install.

Date of experience: July 24, 2018
Nebraska
1 review
0 helpful votes
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Great value
July 28, 2018

Quick delivery and a great price on my new receiver. I'm now back in the modern world for home video.

Date of experience: July 28, 2018
Pennsylvania
1 review
0 helpful votes
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Love the personalized experience, great customer support, and fast shipping. A real amazon competitor here for all things audio!

Date of experience: July 14, 2019
Maryland
1 review
1 helpful vote
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Car Speakers
November 7, 2020

Ordered my speakers from Crutchfield and they arrived in good fashion. I can't wait to install them. Thank you all.

Date of experience: November 7, 2020
Florida
1 review
0 helpful votes
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Purchased a fairly high-end home theater item which arrived on the date Crutchfield said it would and factory sealed as advertised.

Date of experience: July 15, 2018
Massachusetts
1 review
1 helpful vote
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Regular guy
September 28, 2020

Very helpful with great recommendation on product that met my need. Good selection of products at competitive prices.

Date of experience: September 28, 2020
Texas
2 reviews
7 helpful votes
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Strongly recommend this company. Customer service is immediate and they offer technical experts to consult with.

Date of experience: July 27, 2016
North Carolina
1 review
0 helpful votes
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Sony headphones performing well
Color silver is dull... thought it would be brighter... almost looks previously used

Date of experience: August 18, 2019
California
1 review
2 helpful votes
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Satisfied customer
November 11, 2020

Accurate information, competitive prices, prompt response, efficient delivery. What more can a customer ask for?

Date of experience: November 11, 2020
Texas
1 review
1 helpful vote
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Great experience
February 28, 2021

Fast delivery, excellent customer service. Tech support is awesome. Will definitely buy from Crutchfield in the future.

Date of experience: February 28, 2021
Tennessee
1 review
0 helpful votes
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Knowledgeable
May 1, 2018

Drummer helped me find everything I needed. He was very knowledgeable on products. No problems
Thanks again!

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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One stop shop
June 22, 2019

Crutchfield has great customer service, huge selection, a helpful website, and will match their competitors' prices.

Date of experience: June 22, 2019
Hawaii
1 review
1 helpful vote
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Awesome, Simple, Easy, So many Choices and Lots of Information, Super Quick Shipping.
I will use Crutchfield again for any electronic purchases in the future.

Date of experience: January 20, 2020
Colorado
1 review
0 helpful votes
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Great company
June 25, 2020

Fast shipping, great products & competitive prices. My new RF powered subwoofer slams! I definitely recommend.

Date of experience: June 25, 2020
Texas
2 reviews
0 helpful votes
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Klipsch speakers
June 27, 2020

Amazing speakers! Next day delivery allowed me to enjoy with family from out of town! Thank's Crutchfield.

Date of experience: June 27, 2020
California
1 review
1 helpful vote
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Great experience
November 28, 2019

Easy, user friendly website, great prices, wonderful service & fast shipping. Would do business again with them.

Date of experience: November 28, 2019
New York
1 review
1 helpful vote
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What can I say been buying from Crutchfield for over 20 years price are always good service second to none thank you

Date of experience: April 18, 2020
Indiana
1 review
0 helpful votes
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Fantastic Company
December 10, 2020

Love my Bose Music System & can't get faster, easier and better service than Crutchfield. Top notch in every way!

Date of experience: December 10, 2020
Texas
1 review
1 helpful vote
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Crutchfield had the lowest online price on a center speaker. Ordered and it arrived quickly in great condition. Highly recommended.

Date of experience: March 8, 2021
Florida
1 review
1 helpful vote
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Excellent web site, well informed, reviews and chat service. The purchased item was open box as new! Quick-free shipping.

Date of experience: July 9, 2020

Overview

Crutchfield has a rating of 3.5 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo and wiring harness. Crutchfield ranks 8th among Electronics sites.

service
164
value
174
shipping
176
returns
79
quality
169