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How would you rate Crutchfield?
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Maryland
2 reviews
1 helpful vote
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Excellent
May 30, 2020

Everything came as expected. Packed nicely, all parts present. Was easy to install. Overall, excellent experience shopping with Crutchfield.

Date of experience: May 30, 2020
Tennessee
1 review
0 helpful votes
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Clarence did an excellent job researching options for upgrading my home theater system and providing recommendations.

Date of experience: September 18, 2018
Hawaii
2 reviews
0 helpful votes
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Crutchfield sends you wiring harnesses and any necessary adapters for free. You'd be hard-pressed to find a better Electronics source.

Date of experience: May 22, 2018
Colorado
1 review
0 helpful votes
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Exceeded expectation
March 27, 2018

Everything worked great! Arrived sooner than expected, easy setup and awesome product!
Crutchfield kept me informed along the way.
Thanks!

Date of experience: March 27, 2018
Illinois
1 review
0 helpful votes
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Always on point
April 22, 2018

Been ordering from crutchfield for over 20 years. Many competitors one Original. Thanks Bill, customer service never gets old.

Date of experience: April 22, 2018
Mississippi
1 review
0 helpful votes
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The best audio store! Excellent support! Great prices and selections. Plenty of information about what you're working on!

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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Crutchfield made it pretty easy to get the right kit for my Ford Fusion. Would definitely order from them again.

Date of experience: March 14, 2019
Florida
2 reviews
1 helpful vote
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Experience
May 2, 2020

This is my first time buying from crutchfield, has been great. I will buy again. I'm very satisfied.

Date of experience: May 2, 2020
North Carolina
1 review
0 helpful votes
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Easy to order, follow up before shipping, delivered on time. Haven't used tech yet, but will call if I have any questions.

Date of experience: April 10, 2020
Michigan
2 reviews
0 helpful votes
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Got everything to install new pioneer stereo in 2000 blazer. Now I have Bluetooth and can still use steering wheel controls.

Date of experience: February 26, 2018
Buddy R.
Oklahoma
1 review
0 helpful votes
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Techs were amazingly accurate and helpful. I would buy from them again in a heartbeat. All phases of their service was A1.

Date of experience: October 25, 2017
Texas
1 review
0 helpful votes
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Received my order fast and everything was correct. Pretty good prices as well will be ordering more from them!

Date of experience: May 5, 2020
Illinois
1 review
0 helpful votes
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Great service
April 28, 2019

Second purchase from Crutchfield both times easy transaction fast shipping. Quick response to questions if you need help. Speakers fit perfectly.

Date of experience: April 28, 2019
Nebraska
1 review
0 helpful votes
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100% satisfied
April 24, 2019

New speakers are amazing. Master-sheet allowed me to have a hassle free installation. Would definitely recommend!

Date of experience: April 24, 2019
Florida
1 review
0 helpful votes
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JL Audio Rocks!
June 14, 2020

Prompt service as I received a day earlier than expected. Amplifier performs perfectly. Thank you again!

Date of experience: June 14, 2020
Montana
1 review
1 helpful vote
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Crutchfield delivers
August 31, 2020

I've bought several components from Crutchfield, and they always arrive promptly. Tech help us amazing. Their customer service is second to none.

Date of experience: August 31, 2020
North Carolina
1 review
0 helpful votes
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Never a thought
May 1, 2019

Never worried about the order I knew it would come through as promised. A good experience like is hAs been in past.

Date of experience: May 1, 2019
Pennsylvania
1 review
1 helpful vote
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Delivery is phenomenal
September 25, 2020

Very professional knew what I needed I'm happy. Wish all companies were like crutchfield thanks guys

Date of experience: September 25, 2020
Utah
1 review
0 helpful votes
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Been ordering from Crutchfield for years now I've never had anything but great products and amazing customer service

Date of experience: May 23, 2019
New Jersey
1 review
0 helpful votes
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Found the most helpful information and best price on exactly what i needed for my old Toyota truck. Perfect! Thanks

Date of experience: June 22, 2020

Overview

Crutchfield has a rating of 3.5 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo and wiring harness. Crutchfield ranks 8th among Electronics sites.

service
164
value
174
shipping
176
returns
79
quality
169