Mark S.’s Reviews of Crutchfield & more

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Crutchfield

Electronics

“Excellent Customer Service and Product information”

7/28/16

Strongly recommend this company. Customer service is immediate and they offer technical experts to consult with.

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Tmart.com

Electronics

“Some good products, but they do not ship the full order”

7/27/16

I love their Cree Flashlights, but will never order from them again. I have had two orders, out of perhaps 10, that were not complete (they sent about 1/2 of the stuff each time). After MUCH emailing back and forth, I was told by their rep to go to the Post office and fill out a "Stolen Mail" report form. I told them that the mail was not stolen, but was either lost or never shipped, but they insisted I do so. At the post office, the clerk told me that it was a crime to report mail as stolen if it was not.
Even when they did correctly fill orders, it often took as much as two months to deliver.

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Tmart T. – Tmart.com Rep Over a year old

Dear Customer,

Thank you for your feedback and so sorry to hear the problem you have met.

We value every customer on our site, have you received the email which indicated that your package was full shipped or partial shipped? Sometimes we will ship the available items for you first to avoid you from waiting for all items. Could you please let us know your order number so that we can check it for you? Packages may delay on the way due to unexpected reason, but you can contact us anytime and we will help you to solve the problem.

Thank you for your understanding.

Best Regards,
CS Team of Tmart.com