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California
1 review
0 helpful votes
Follow Dipal P.
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There are so many options when it comes to auto infotainment. There are so many harnesses, adapters, trim kits, and audio options available. Crutchfield looked at my questions carefully and thoughtfully, provided links in each of their answers, and then created a shopping cart with everything I needed. So much can be learned from their customer service. I just finished the installation in my Cayenne and created a custom splash screen so it looks OEM whenever I start the car. Thanks Crutchfield!

Date of experience: September 18, 2019
California
1 review
0 helpful votes
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I live in a remote part of Page County. When we have storms here whether rain or snow we loose all connection to the outside world. I needed a reliable Weather Radio, the sales person helped me find one we thought would work... It did and I bought a second one for a friend... Thanks.

Date of experience: May 1, 2019
North Carolina
1 review
0 helpful votes
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Installing speakers in my 2019 Toyota and needed help. I called Crutchfield support and they walked me through the process with great detail. Even sending pictures via text. Great support team definitely best in the business!

Date of experience: May 6, 2020
Georgia
1 review
0 helpful votes
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I've been ordering car audio from Crutchfield since before the days of internet sales and I have never been disappointed. Shipping is always fast, they always include everything you need for the installation, including detailed instructions for your specific vehicle, and customer support is top notch when you need them. I won't shop anywhere else.

Date of experience: October 1, 2019
Arizona
2 reviews
1 helpful vote
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Great company
December 6, 2020

I have used Crutchfield for many years to purchase car audio products. They ship quickly, provide all necessary installation instructions and provide free installation gear for most applications. I have installed car audio for the better part of 30 years so I never had the need to contact tech support. My most recent project is a used car for my daughter who starts driving soon. The 20 year old car needed a complete makeover. New head unit, speakers, backup camera etc. Great customer service, fast shipping and value for the money. Thank you Crutchfield!

Date of experience: December 6, 2020
Oregon
1 review
1 helpful vote
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Great!
July 20, 2020

Always a pleasure doing business with CrutchField.
Their prices are competitive and even if they are close it's a better option because of the after purchase service you receive.
If you need it.
It's my go to place.
Michael ( Mike) McIntosh

Date of experience: July 20, 2020
New Hampshire
1 review
0 helpful votes
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Amazing, as usual
March 1, 2018

I cannot comment on the TV that I bought because it is still in the box. The support I received before buying it was superb. I answered several questions and they had prompt answers. I had a last question on a Saturday and got the answer on Sunday. My past experience with Crutchfield has always been positive. Their prices are competitive and you get the good stuff, not that shipped to chain stores.

Date of experience: March 1, 2018
Wisconsin
1 review
2 helpful votes
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Great experience
November 11, 2020

First time ever Ive ordered from here. Well what can I say? The products were great. Shipping was really fast and packaged well and received undamaged. Eco friendly packing peanuts? I read on the box and had to try them out. They dissolve in water. Impressed cause I work in warehouse myself and normally hate those things. As far as their tech support? Absolutely great. I had to call the 800# as I had a issue and concern with the adapter plug and wiring cause I was not getting power. The tech on the phone was a little bit baffled also but patient and asked multiple questions and finally figured out why I was not getting power but never why connector didn't coincide with wiring diagrams both for product and factory wiring both showing another wire not present. I can only say nothing but great things about the company and will be using them again on my next project.

Date of experience: November 11, 2020
Hawaii
1 review
0 helpful votes
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Very pleased
August 2, 2018

I bought a Bluetooth adapter for my car. Faster delivery than online megastore. Less expensive than online megastore. I watched a couple of videos on how to install. Literally took ten minutes. Only negatives so far is I have to turn phone volume all the way up. And I thought I could keep aux cord plugged into box and easily switch from Bluetooth/aux. I can't but bought the Bluetooth to get rid of cords in my car.

Date of experience: August 2, 2018
Massachusetts
1 review
1 helpful vote
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Very good Service. Good prices. Never an issue with Shipping or the instructions they include with the equipment.
I have been buying equipment from Crutchfield for more than 14 years.
I bought from them my Home Stereo System. Still sounds Great.

It is a great Company.

Thanks,

Ramon

Date of experience: April 25, 2020
California
1 review
1 helpful vote
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Very buying experience has been easy. The support was amazing, I installed my own head unit, Sirius radio, rear camera and speakers with their help. Their guidance to which components to buy were excellent. I do my research and I am thoroughly satisfied with every aspect or Crutchfield.

Date of experience: November 28, 2020
Texas
1 review
0 helpful votes
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Consistent Quality
August 30, 2018

I've purchased a lot of stuff from Crutchfield over the past 40 years, TVs, component sound equipment, and a number of replacement automotive sound units. I've consistently found any transaction I've had with them to be without a hitch. There may be a lower discount price on the same item as one offered by Crutchfield, but if there is it's usually minimal. Plus you cannot always put a price on the quality of service and dependability included with a Crutchfield purchase.

Date of experience: August 30, 2018
Oregon
1 review
0 helpful votes
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Easy to navigate website that's designed to make web shopping for technology items with many options the easiest shopping experience I have found to date. Car stereo today has so many choices that need to work for thousands of vehicles, I am amazed at Crutchfield's attention to detail to ensure all the ala carte items for each unique purchase will go as smoothly as possible.

Date of experience: August 13, 2018
Massachusetts
2 reviews
0 helpful votes
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Go to store
August 31, 2018

Been buying for years. Competitive pricing, delivered to my front door. Tired of spending half a day shopping from box stores. All products are reviewed and once in a while call to a rep and my questions get answered.
I tell all my friends, there's no reason to shop anywhere else.

Date of experience: August 31, 2018
Oklahoma
1 review
1 helpful vote
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Great company
April 19, 2020

I have bought numerous items from crutchfield for many years. They have always had great products that they stand behind. I was very pleased with this purchase and will buy from them again in the future.

Date of experience: April 19, 2020
Florida
3 reviews
4 helpful votes
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Never go wrong with their site
January 13, 2021

Crutchfield has everything you need to set up your stereo. They also have guide and recommend setup kits. It's mostly a no-brainer. I've used crutchfield multiple times now and recommended to friends/family to buy from them.

Date of experience: January 13, 2021
Colorado
1 review
0 helpful votes
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This company has the best staff, selection of products and prices are great. You can search for the best price out there but you better know your staff. Crutchfield knowledge is priceless and they are as competitive priced. I dont do big box stores or other websites after I found this group of people.

Date of experience: May 9, 2018
California
1 review
0 helpful votes
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I understand that there's a break in period with these speakers but so far so good. I have 3 other sets of speakers from polk ( bookshelf, in ceiling and patio) and this the best set. Definitely worth the price

Date of experience: June 27, 2020
Ohio
1 review
1 helpful vote
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Great company
November 22, 2020

Bought 6 new speakers for my Chevy express conversion van. Product was great. Received installation instructions.
Shipping with UPS was two days as promised. I recommend Crutchfield. I will be shopping them for my electronic products.

Date of experience: November 22, 2020
Guam
1 review
0 helpful votes
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The guided product selector made buying a stereo for my vehicle an experience that was hassle free. The stereo and required hardware arrived fairly quick and it was easy to complete the installation. I would not recommend going anywhere else for your electronic needs.

Date of experience: March 12, 2018

Overview

Crutchfield has a rating of 3.5 stars from 1,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crutchfield most frequently mention customer service, car stereo and wiring harness. Crutchfield ranks 8th among Electronics sites.

service
164
value
174
shipping
176
returns
79
quality
169