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Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 6,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 5th among Home Decor sites.
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Product is exactly as ordered, thank you very much. It was nice to have some back and forth regarding exact measurements
Fast production and delivery even over the difficult Xmas period.
Hey Peter! Thank you for taking the time to share your experience! We're thrilled to hear that you were pleased with the quality of the product and the fast production and delivery, especially during the busy holiday period. Your satisfaction is our priority, and we’re here if you need any assistance in the future.
Would highly recommend. The service was great along with the product
Hey Kyle! Thank you for your amazing feedback! We’re thrilled to hear that you had a great experience with both our service and product. Your recommendation means the world to us! We truly appreciate your support and look forward to assisting you again in the future. If there’s anything else we can help with, please don’t hesitate to reach out.
I got exactly what I was after but the cushions were in fact better than I expected with pop rivets and mounting elastic installed. They look sensational on the boat!
Hey Will! We’re so glad to hear that your experience was great and that the cushions exceeded your expectations! It’s fantastic to know they look sensational on your boat, and we’re thrilled that the added details like pop rivets and mounting elastic worked perfectly for you. Your satisfaction is our top priority, and we look forward to assisting you with any future needs. Please don’t hesitate to reach out if we can help in any way!
Great Job, quick response and delivery. Exactly as per order and measurements. Definitely would order again..
Hey Nilton! Thank you for your kind words! We’re thrilled to hear that the cover met your expectations, and that the response and delivery were quick. It’s great to know that the product fit perfectly as per your order and measurements. We truly appreciate your support and look forward to assisting you again in the future. Please don’t hesitate to reach out if you need anything else!
Easy and quick process from start to finish. Very happy with the end result.
Hey Craig! Thank you for sharing your positive experience with us! We’re so happy to hear that the process was easy and quick, and that you’re pleased with the end result. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else in the future, please don’t hesitate to reach out. We’re here to help!
3rd purchase with Covers & All and could not be happier - highly recommend - amazing quality, great pricing and fast delivery - what more could you ask for
Thank you, Bumpy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A detailed website was a bit confusing at first. Then I discovered the shopping cart kept a good record of dimensions etc for each item of custom ordered cushion covers
Hey Noni! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Had a good experience ordering from Covers & All. We have an irregular shaped outdoor pizza oven and they have multiple designs that they can account for. The ordering process is really easy online.
I was impressed by how much they checked to make sure the measurements would fit and they use an online portal to communicate with you and send mockups and drawing designs for you to approve.
The quality of product is good and stitching looks good. My only downside is that the cover came out a bit bigger than anticipated, especially with the leeway they give, as the cover couldn't quite match my oven shape perfectly, still it provides a decent fit and protection. Would order again. It seems the covers are made and shipped from India, received promptly via Fedex
Hey Joseph! Thank you for sharing your experience! We’re glad to hear you found our ordering process easy and appreciated the detailed communication, mockups, and design checks. We’re happy the cover provides good protection, though we understand your feedback about the fit not being perfect due to the unique shape. Your input helps us improve, and we’re thrilled to know you’d order from us again. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
Great website with clear options. Product delivered ahead of schedule. Fits perfectly
Hey Mark! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Website was easy to use, product specs were easy to customise, it was quick to be prepared and shipped. Now that it has arrived it looks great and is clearly made from good quality material.
Hey Simon! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hello Grant, thank you for your feedback! We're pleased to hear that you had a positive experience placing your order. If you have any concerns, please don't hesitate to reach out to our customer support team via call or chat.
Great job double checking everything. Great communication. Thank you!
Hi Wendy, thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered while attempting to use PayPal during checkout. We understand how frustrating this can be and appreciate you bringing it to our attention. Our team will look into this matter to ensure a smoother checkout experience moving forward.
Regarding your comment about the feedback request, we completely understand. We aim to gather insights at various stages of the customer journey, and we appreciate your input on the checkout process. We hope that when you receive your product, your experience will meet your expectations, and we look forward to hearing your thoughts after that.
If you have any further questions or need assistance, please don't hesitate to reach out. We truly value your business and hope to improve your overall experience.
Excellent service going above and beyond Great product Highly recommended
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great. Thank you happy with the outcome will certainly come back
Hey Rodney! Thank you for your kind words! We’re so glad to hear that you’re happy with the outcome of your purchase. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. If there’s anything more we can help with, please don’t hesitate to reach out.
I ordered a custom cover to protect my airfrier. It fit perfectly and can now safely store my airfrier on the balcony.
Hey Adrian! We’re pleased to hear that your custom cover is a perfect fit for your air fryer! It’s wonderful to know that it provides the protection you need, allowing you to safely store your air fryer on the balcony. Your satisfaction is our priority, and we’re glad we could meet your expectations. If you need assistance with any future orders, please don’t hesitate to reach out.
Thank you your text contact was so very very helpful and so polite and knowledgeable. It was a pleasure to deal with her 10 out of 10.
Hey John! Thank you for your feedback! We’re thrilled to hear that our agent was so helpful, polite, and knowledgeable during your experience. It’s always our goal to provide exceptional service, and we’re delighted that you had such a positive interaction. Your kind words will be shared with the team, and we’re sure they’ll be encouraged by your 10/10 rating! If there’s anything else we can assist you with, please don’t hesitate to reach out.
I ordered cushion covers as a gift and paid an extra $30 to receive the good in time. They were saying I would receive them on the 16th of Dec then it updated to the 29th of Dec. I contacted them about this as this was the free shipping cost. They gave me a credit and closed the case. I found this very disappointing as I will have to spend a lot more than $30 to use my $30 credit. No refund was offered when it should have. I now have no desire to purchase from here again.
Hey Sarah! Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment with our customer service and the delay in receiving your order. We understand how inconvenient it must have been. We regret that our handling of the situation did not meet your expectations. Your experience highlights areas where we can improve, and we deeply apologize for any inconvenience caused. While we aim to provide fair resolutions, it’s clear we fell short in this instance. If there’s anything we can do to regain your trust or address your concerns further, please don’t hesitate to reach out. We value your feedback and would like the opportunity to make things right.
I have purchased many items previously and this is the first time I have had issues with the Quality and I'm trying to send a request that it's not what I order but their website is not working for me to submit my issue. When I call up the Customer service on three occasions they say I must put the request through online. This company were good but not anymore. Will not buy with anymore. I have been customer of there's for three years.
Hi Lee, we deeply regret the trouble caused to you. Your concern has been escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.
After looking around for a month. Covers and all matched exactly what we needed. Great communication and delivery was quick and easy.
Hey Tom! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brad! We’re so glad to hear that the product was exactly as you ordered! It was our pleasure to ensure everything was just right, and we’re happy the back-and-forth on measurements helped achieve that perfect fit. If you need any further assistance, feel free to reach out. We’re always here to help!