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Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 6,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 5th among Home Decor sites.
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We were emailed about extra payment needed and missed the email. A follow up call would have been good because we almost didn't get it in time for our camping holiday
Well made and very quick delivery. True to size and very good quality work.
Hey Trevor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I liked the ease of ordering. The only problem I had is that I first "saved for later" all of my items but when I went back I couldn't find them. I then had to re-order.
After that hiccup I was ok. Still feeling a little sceptical about ordering sewn covers online, I continued to place my order. Throughout the whole process, the staff were polite, efficient and communicative if they had a question. I was absolutely delighted with the result - they were fantastic to deal with and the product EXACTLY what I was after. I wouldn't hesitate to recommend this company.
Hey Kay! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I liked the ease of ordering. The only problem I had is that I first "saved for later" all of my items but when I went back I couldn't find them. I then had to re-order.
Hey Terry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
It took a lot of back and forward messages to ensure the measurements were correct, but I appreciate this as the covers fit perfectly.I do regret getting the darker colour though, I should have ordered the a more neutral colour. Otherwise I am very happy - Thank you.
Hey Margherita! Thank you for your thoughtful feedback! We're glad the effort to ensure precise measurements paid off with a perfect fit for your covers. We understand your thoughts on the color choice, but we're thrilled to know you're happy overall. If you ever need assistance with future orders, we're here to help!
Excellent service and product. The quality of each step of the process was great as I often overlooked important measurements. This attention to detail made for a fine cover.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality is amazing, the service is of a high standard, everything was triple checked which I appreciated and they fit like a glove. My only regret is the colour choice (my fault)... we went with charcoal and it's gets very hot in the aussie sun but other than that they are great! :)
Hey Balinda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a little concerned about having to measure it again and again, but couldn't be happier with the end product. Thanks.
Hey Tim! Thank you for your feedback! We're so glad to hear that you're happy with the end product, even though the measuring process was a bit of a concern. Your satisfaction means a lot to us, and we appreciate your patience. If you ever need any further assistance, feel free to reach out!
The cover is absolutely perfect, we are so pleased with it. The time and effort put in by the staff was exemplary. This is the 4th cover we've had made and I highly recommend Covers & all without hesitation.
Hey Janelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Sian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There are no tags on the samples telling me what I'm looking at. Surely you understand that this is useless.
Hi Paul, we deeply regret the trouble caused to you. Your concern has been re-escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.
Customized size and type of material ideal for our table cover. Very convenient buying experience.
Hey Anthony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had been looking for a while … then came across
Covers and All's website. It was so easy to navigate, assistance and samples when measuring and they had great reviews. I took a chance and canno be happier with their service. Free Delivery was supposed to be NYE…. But turned up to me in Melb on Xmas Eve. What a great surprise! Thank you all!
Hey Faye! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Shipped half way around the world, well priced and arrived pretty quickly! Lose 1x star because I would of loved a black option, but grey is okay also;)
Hey Joey! Thank you for your feedback! We’re glad to hear your order arrived quickly and at a good price, even from halfway around the world. We appreciate your suggestion for a black option and will pass it along to our team for consideration. We hope you enjoy your cover, and thank you for choosing us!
Seamless. So easy/. No issues. Posted and made quickly even over Xmas. Quality and size perfevt
Hey Justine! Thank you for your fantastic feedback! We’re thrilled to hear your experience was seamless and hassle-free, even during the busy holiday season. It’s great to know the quality and size were perfect for your needs. We appreciate your support and look forward to serving you again!
The covers looked great and fit well. The colours look good and the quality is very high. Highly recommended.
Hey Craig! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Materials and workmanship make this product outstanding quality
Hey Stella! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered on my phone. Arrived within 7 days. Fitted perfectly and very easy to fit.
Thank you, Neil, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Call centre is average and hard to talk to, otherwise curtains are as expected
Hey Brett! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gavin, thank you for sharing your feedback with us, and I truly apologize for any inconvenience this may have caused, especially with your camping holiday approaching.
We made a follow-up call on November 29th regarding the extra payment needed, but unfortunately, we did not receive a response at that time. We completely understand how important it was to have this sorted in time for your trip, and we sincerely regret any stress this may have caused.
We take your comments seriously and will work to improve our communication processes in the future to prevent such situations. We greatly value your business and would love the opportunity to serve you again with a smoother experience on your next order.
If you ever need assistance or have any questions moving forward, please don’t hesitate to reach out. We are here to help!