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Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 6,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 5th among Home Decor sites.
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Fantastic! Would highly recommend - great product quality and service
After receiving my first review, someone has contacted me within 24 hours and offered a replacement. I'm updating my review to 3 stars while waiting for the new sun sail.
Hello Fei, we are sorry for the inconvenience caused to you. We always look forward to offering the custom products as per the customer's requirements. This is very unfortunate that you have faced an issue. Rest assured; our team will contact you soon to address your concerns. We are glad to know that you are satisfied with the ordering process and communication.
Finally I received the replacement sun sail and put it up today. So glad that it arrived before it heated up again in Perth. Happy with how it looks in my backyard.
Hey Catie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bit tricky to convey ideas to the designer but appreciate the complexity and infinite design possibilities. It could've been a little tighter but difficulties in communication made it hard. Overall, a nice fit and should keep tv out of the elements.
Hey Barry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We received excellent customer service. Covers and all staff were efficient and the process seamless in delivering our custom covers.
Hey Lyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order, create and fits as it should. Will get more made
Hey Brendon! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great quality cover that fits perfectly. Good quality material that will withstand some heavy weather.
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So easy to order and very fast manufacture and delivery. Items just as imagined if not better. Excellent fit and quality. Highly recommend to anyone looking to purchase this companies items.
Hey Jennifer! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The cushion covers I received was exactly what I expected, the postage took a bit longer but quality is good.
Hey May! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Firstly, couldn't believe it arrived so quickly! Secondly, couldn't believe it fit as perfectly as it did! I was putting it on literally saying out loud, there's no way it could be this easy, no way, but it WAS! Zipper is of great quality, to. Will 100% be using you again. Thank you!
Hey Teah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm a recurring customer- love your quality products, customer service and delivery.
Hey Raff! Thank you for your loyalty and kind words! We’re thrilled to have you as a recurring customer and are delighted you love our quality products. We look forward to serving you again! If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.
Thank you, Tim, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great covers and easy to order. Fast delivery also. One happy customer and wished I had order sooner.
Hey Renae! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Quality is excellent and I received my product in next to no time - earlier than expected.
Hey Paula! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The cover was good quality but the size of the cover did not allow for the 5cm leeway that was specified. The cover was the exact measurements that we provided so is a snug fit and only just fits which is a little disappointing as it makes it difficult to put on and off
Hi Jackie! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It was so easy to follow the diagram to order the right dimensions, I was completely shocked that the product i received was exactly what I had pictured in my mind. Great product and excellent service, thank you
Hey Melody! Thank you for sharing your feedback! We're thrilled to hear that the diagram made it easy for you to order the perfect dimensions and that the final product matched your vision. Your kind words mean a lot to us, and we’re so glad you’re happy with both the product and our service. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure everything continues to go smoothly for you!
The overall quality is much better than I was expecting, being very heavy duty (compared to the Bunnings shade sail it replaced) with what seems like durable stitching and reinforced edges. I opted for D-rings at every 300mm for strength.
Given the sails are custom made I was more than happy with the overall product for a very reasonable price.
Delivery was as advertised at checkout, and took about two weeks.
Would I buy from Covers & all again? Absolutely. I'm actually going to purchase the same sail for the other pergola soon.
Highly recommended.
Hey Kevin! Thank you for your feedback! We're thrilled the quality of your shade sail exceeded your expectations, with its heavy-duty construction, durable stitching, and reinforced edges. We're glad you found it a great value and that delivery met your expectations. We appreciate your recommendation and look forward to serving you again soon. If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help and want to make sure everything goes smoothly for you.
Website is pretty good to work with. Just allow a little bit more in the measurements and it will turn out perfect.
Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Perfect product! Exactly as ordered! Cannot fault. Priority delivery a bit later than expected - but probably as it was right before Xmas. All in all very happy 😊 😃
Hey Adele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Dean! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Charlotte! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!