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Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 6,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 5th among Home Decor sites.
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Accurately measured wine barrel, but finished cover looks oversized and baggy. Quality materials though and fast service. Can't help but feel a bit disappointed in the final look.
Hi Milli, thank you for your feedback. We're glad to hear you're satisfied with the material quality and service. However, we apologize for the fitting issue you're experiencing. We strive to provide covers that match the approved mock-up and dimensions, with the standard leeway mentioned on our website. Since you have a concern, please feel free to raise a ticket from your account. Our team will investigate the issue and assist you further.
A lot of options to consider, but guided through the process step by step.
The design process was a bit challenging and we got it done in the end with multiple back and forths. Material feels nice
Hey Wesley! Thank you for your valuable feedback, and we sincerely apologize for the challenges you encountered during the design process. Providing efficient service to every customer is our priority, and we recognize that there is always room for improvement. We’re pleased to hear that you’re satisfied with the material quality, and we’ll strive to enhance our processes to deliver a smoother experience in the future! If you have any questions or need assistance, please don't hesitate to reach out to us.
Very happy with the final result Fitz well looks very smart and should keep everything clean and dry underneath.
Hey Craig! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Experience has been great. Will purchase again when I need anything else
Hey Simon! Thank you for sharing your wonderful feedback! We’re delighted to hear that your experience with us has been great and that you found the process easy to complete. Your satisfaction is our top priority, and it’s always rewarding to know we’re meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Easy to order and search for products
Love all of my purchases!
Very helpful
Quality is excellent
Thank you, Trish, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great design and quality for my outdoor equipment
Easy ordering and great communication. Delivers quickly
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered 3 different types of product, 2 were suitable but 1 was not (as per mentioned above) and isnt not usable.
Hey Greg! Thank you for sharing your feedback on your recent purchase. We’re delighted to hear that two of the products met your expectations and were suitable for your needs. We understand that one of the products did not meet your requirements, and we sincerely apologize for any inconvenience caused. If you are still facing any issues or need assistance, please don’t hesitate to reach out to us. We’re here to help resolve this matter to your satisfaction. Your experience is important to us, and we look forward to ensuring everything meets your expectations.
Their website is easy to navigate to get exactly what you're looking for. Manufacture and shipping was fast and efficient.
Thank you, Tony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy ordering process; swift delivery; excellent, well-made product.
Hey Marcus! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team provide excellent service and are careful to ensure that the ordered items match exactly to what's required. Great quality, well made, perfect fit.
I placed an order shortly before Christmas expecting there to be a delay but not in any rush, but to my surprise they arrived just after New Years! They are really well made, and seem like a durable fabric (I'll have to see how they hold up). I chose the elastic bottom option, and it works perfectly to hold my covers on when there is a breeze
Hey Marina! Thank you for taking the time to share your experience! We’re thrilled to hear that your order arrived earlier than expected and that the covers are a perfect fit for your needs. It’s always great to hear when our products exceed expectations, especially during the holiday season. We’re glad the elastic bottom option is working perfectly to keep your covers secure in breezy conditions. The durable fabric is designed to stand the test of time, and we hope it continues to meet your expectations as you use it. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Great attention to detail to get the covers correct before production. Excellent service, delivery and product.
Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Nothing to do with their excellent products, and like most suppliers they are at the mercy of courier companies, but FFS, why can't I put a PO Box? Long story, but "StarTrack" (ironically part of Australia Post) sent me rubbish "it's coming today" messages, which caused me to stay at home for the day, and then "you weren't at home when we arrived, so we've taken it to the destination on the card we left". No card, and they never, ever showed up.
We're used to this garbage, and knew exactly where it was - at our local PO, which I wasn't allowed to specify as a delivery address. I've complained to "StarTrack", but will get the usual weasel-word "we care, moving forward" reply.
Hey Mark! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There was an attempt made to deliver the product to my home address. I tracked it down to a Newsagency. I made it quite clear on the order that the product was to be delivered to an address in Noosaville, Qld. This was very frustrating as I then had to drive to go and get the cover from the shop and then take it to the post office and pay for postage to Noosaville. It was quite a heavy cover and apart the time taken, this meant a delay in getting the cover delivered to Noosaville. So the overall experience feels quite poor to me and costly also.
Hey Regina!
We sincerely apologize for the inconvenience. We offer separate options for the billing and shipping address on the checkout page, and we shipped the order as per the provided shipping address. After placing an order, we send the order details via email, allowing customers to review the information. If you have any questions or need assistance, please don't hesitate to reach out to us.
The Cover was made perfectly to fit my swing chair, very good workmanship and the communication for the mockup was great. Thank you.
Hey Chris! Thank you so much for your kind words! We’re thrilled to hear that the cover for your swing chair fits perfectly and that you were pleased with the workmanship. It’s also great to know that our communication regarding the mockup met your expectations. Your satisfaction is our priority, and we’re always here to assist with any future needs. If you need anything else, please feel free to reach out.
I will wait until I see the finished product
Perfect for our outdoor daybed. Was easy to order and fits perfectly - quality is great. Wish I had done it sooner.
Hey Deb! Thank you for sharing your experience with us! We’re thrilled to hear that the cover for your outdoor daybed is a perfect fit and that you’re impressed with the quality. It’s great to know that you found the ordering process easy as well. We love hearing that our products meet your expectations, and we’re so glad you’re happy with the result. If you need assistance with anything else or have future projects in mind, please don’t hesitate to reach out.
So impressed! Perfect fit and well made. Material used of high quality. Could not be happier thank you.
Hey Sheena! We’re delighted to hear how impressed you are with your outdoor lounge chair cover! Knowing that it’s a perfect fit, well-made, and crafted from high-quality materials truly brings us joy. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything else we can assist you with or if you have future projects in mind, we’d love to help!
Followed instructions very well, thank you. It was a good experience and very good communication between the customer service and myself. Thanks again.
Hey Steve! Thank you for your kind review! We’re thrilled to hear that our team followed your instructions well and that you had a positive experience with our communication. Your satisfaction is our priority, and we’re happy to know that we met your expectations. If you ever need assistance again, we’re here to help!
Worked well and pleased, delivery was quick and for the price the quality is good
Hey Ahmed! We’re delighted to hear that the cover worked well for you and that you’re pleased with both the quality and quick delivery! Thank you for your kind words. If you need anything else or have any questions in the future, feel free to reach out.
Time will tell how it folds up to the elements. Looks good so far.
Hey Justine! Thank you for your review! We’re glad to hear that everything has been going well so far. We hope your product arrives soon and meets your expectations. If you have any questions in the meantime, don’t hesitate to reach out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Dale! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!