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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Hey Roy! We are delighted to hear that you are pleased with our product and service with smooth ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Dawn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
No probs, easy to order and arrived quickly considering the custom sizing.
Hey Steve! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
My grill is a unique shape but the cover works just great.the material seems very robust and will hopefully last for years
Hey Mike! Thank you for taking the time to share your experience! We're thrilled to hear that our cover fits your uniquely shaped grill perfectly and that you find the material robust. We strive to provide high-quality products and exceptional service, so your satisfaction is our top priority. If you have any questions or need assistance in the future, please don't hesitate to reach out.
I was looking for a custom cover for my log store and after lots of searching I came across Covers & All. It was easy to order using my custom measurements, there was the ability to add optional extras such as grommets and the end product was exactly what I needed. The material looks really tough and is waterproof and so much better than what I originally had. Would definitely use again
Hey Anna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
Hey Paul! We're pleased to know that you found our website user-friendly and had a positive orderingexperience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very professional service. Perfectly customised cover. Material seems very tough and high quality.
Would recommend these guys to anyone
Hey Yvonne! Thank you for your recommendation. We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely π― Brilliant. They did great job.good communication. MANY THANKS π ππ½
Hey Inga! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A pleasure to deal with and very helpful when courier was delayed. Covers exceeded expectations and very well made⦠we will definitely be using them again when we need to.
Hey Hugh! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service. Had purchased a stand alone steel fire pit that I was unable to find an off the shelf cover for. The Covers&all designed a bespoke cover that fits like a glove and was delivered quickly.
Hey Bruce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Ian! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
They took care to ensure my order was correct and delivered the product exactly to specification surprisingly quickly. Very pleased.
Hey Nigel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lovely cover, fits perfectly and prompt service.
Needed a cover to replace torn one
Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Irfan! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very goodππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»ππ»
Hey Joe! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was easy and the product was delivered before the date quoted. Would definitely use the site again
Hey Karen! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service- helpful and informative. Phone call follow up to clarify questions
Hey Tim! Thank you so much for your kind words! We're thrilled to hear that you found our service to be helpful and informative. It's always our goal to provide clear communication, and we're glad that the follow-up call was beneficial in addressing your questions. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
I placed the order and within a few days the design was ready for me to review and sign off into production, except I wasn't made aware of this and only realised after a week later when I went into the site to check progress (they never sent me an email asking me to approve anything) This delay meant my order didn't arrive in time for our first trip away in the campervan which I was very disappointed about. But when the covers finally arrived I was delighted with the product design and quality -they really have transformed the look of the campervan and I would certainly use this company again.
Hey Joanne, thank you for sharing your feedback. We understand that your order was delivered later than expected, but when we initially dispatched it on August 24th, we followed up on August 27th as well. Unfortunately, you were unavailable, which is why the delivery date was changed. We apologize for any inconvenience, but we shipped the package according to the process and the updated delivery date after the artwork approval. If you encounter any issues in the future, please feel free to contact us.
My covers for my cushion boxes fit very will and are well made - very happy
Hey Stuart! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Gemma! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!