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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great service, easy and straightforward website and best of all they fit perfectly
To comply with license conditions, I needed to create a screen on an internal gate to allow dogs to see other but not be able to directly interact.
This product allowed me to do exactly this, thank you Cover and All
Hey Heidi! Thank you for sharing your experience! We're thrilled that our product helped you meet your license conditions and create a safe solution for your dogs. If you need anything else in the future, feel free to reach out. We're always happy to assist!
Fantastic customer service. I am very happy with the finished article which arrived quickly. All in all a very good experience.
Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was kept up to date on all aspects of my order from start to finish. Would highly recommend using them and I'm currently looking for a new BBQ cover
Hey Denise! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website for any shape or size cushions with multiple measurement choices which make it much simpler to use than other suppliers, no faffing around just choose your cushion shape enter your dimensions and get your price, result! And with quick delivery what's not to like! Would definitely recommend this company.
Hey Linda! Thank you for your wonderful review! We're thrilled to hear that our easy-to-use website and wide range of options made your custom cushion ordering process smooth and hassle-free. Quick delivery and simplicity are exactly what we aim for, and it's great to know you had such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!
First class service.
Very pleased with the product and service received.
Hey Clive! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was fine but FedEx delivery not so good received conflicting info
Hi Alan, thank you for your feedback! We're happy to hear you're pleased with the product. However, we apologize for the inconvenience you faced with the delivery. While we don't have control over third-party couriers, we appreciate your feedback and will use it to improve the customer experience.
Everything went like clockwork. Easy to use website for custom product and ordering. Delivery was speedy and easy. When measuring make to sure to give your exact measurements as they do make a good allowance on top.
Hey Chris! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent in every way and always spot on with their products
Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process but a bit of tooing and froing with measurement corrections (some my fault, some theirs). The products are made 5 cm bigger to allow ease of putting them on. However the height also had extra height so they drag on the floor. That is not the best.
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great website that talks you through the measurements required.
Good prices and communication. Happy with the end product.
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Have used this company lots of times. Supply great products
Hey Tracie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Simple, easy ordering process. Delighted with the quality of the material and clearly well-made product.
Hey Maria! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to use site. Very pleased with the cover. Good colour and quality.
Hey Catherine! We are delighted to hear that you are pleased with our product, service and user friendly website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Used the online chat to help resolve a small issue with adding grommets. Very satisfied.
Hey Linda! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good
Would it be possible to get some off cuts of material? The cover is for my mums pressure cushion and I want to make a handle so we can carry it around easily
Hi Claire! Thank you for the kind words! We’re glad you’re happy with the cover. We’d be happy to check on the availability of any material off-cuts for you. If you could reach out to our customer service team, we’ll do our best to accommodate your request and help you make the perfect handle for your mum's cushion. Thank you again!
I made a mistake in my order. I thought I was ordering in "inches" but it was in cm instead and the cover was way to small for my table and chairs.
Hi Gary! Thank you for your feedback! We’re glad to hear you’re pleased with the quality of the product. We understand how ordering in different measurements can be confusing, and we’re sorry to hear the cover didn’t fit as expected. If you need assistance with selecting the right size or have any other concerns, please don’t hesitate to reach out. We’re here to help!
Covers were as expected. Fitted onto the machines. Would use again iff needed.
Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lisa! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy process and the team contacted me to ensure the design fit perfectly.
Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ian! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!