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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really easy to send in measurements and order, great quality and fits well.
Would have been 5 but after being number1 in phone queue it hung up
The order came back just as I ordered and right on time. Could not have done been easier
Easy to order custom covers and what is delivered is what you ordered. Fantastic
Ordered 2 made to measure clear tarps for my gazebo. Arrived in reasonable time, correct measurements and so far appear to be robust and well made. I cannot yet comment on how long they last.
I will be ordering more when i complete stage two of gazebo
Ordered a cover for our guinea run with their names on the side of it. They sent proofs for approval.
Great Quality, good practical colour and they look like they will last. I need to put them to the test now.
It was very easy and concise on the ordering process on the web site, we ordered the drapes and 7 days later they arrived perfect size and great quality. I would highly recommend Covers & All
So far so good on the ordering process
Ordered covers and they were due to be delivered and I had heard nothing from them. Chatted online to them and one person said they would be despatched in 2 hours and the other said 24 hours. This was on the day that they were supposed to be delivered. Was not impressed by the customer service at all.
It was very easy to order the made to order the made to measure cushion covers for garden furniture.
Covers arrived on time and fit perfectly. They are well made and exactly what I was looking for.
GOOD WEBSITE, sample of material delivered quickly. Now await similarly speedy delivery of order.
Package arrived well protected, excellent material and very well put together. Perfect fit.
GOOD WEBSITE, sample of material delivered quickly. Now await similarly speedy delivery of order.
No products delivered. Paid extra for postage. Called company. Told product date had been moved. Still waiting despite tracking saying products are 'out for delivery'... has been the same message for days. Would not recommend.
Quick and accurate service. Well made cover which looks as if it will be very serviceable.
We were looking for a cover for the wheel on our boat and came across Cover & All UK. Whilst they were not nautical cover specialists they did have a bespoke service we thought we would try. It was easy to order and well priced, the team came back to us twice to check our measurements to make sure it was all correct, good job they checked as we were slightly out! It arrived in good time, the material quality and finish is excellent and it fits really well! We are delighted with our cover and would recommend Cover & All UK!
Outstanding customer service - I made an inquiry when ordering if there would be a delay due to the terrible situation in India - I was advised there may be a weeks delay but they did not expect it to be any longer than that. It was not delayed, my covers arrived on time. High quality, well made product - my covers are extremely well made, fit well and look hard-wearing. Material is great. Overall - I would definitely recommend this company - they delivered what they said they would and if anything earlier than expected, they also kept me informed. Very pleased.
Web site very good. Support person on chat very lovely and helpful.
We need a certain size of tarpaulin so it was great to find a supplier where you could order exactly what you wanted. Would have preferred a few more colour choices, but it was easy to order and arrived on time. Good quality and does the job.
Easy to order, but would have appreciated a bit more guidance/insight on fabrics and fixings.
Easy to order, but would have appreciated a bit more guidance/insight on fabrics and fixings.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date