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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,248
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14,793 reviews

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GB
1 review
0 helpful votes
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Great Service
May 17, 2021
Updated review

Really easy to send in measurements and order, great quality and fits well.

Date of experience: May 17, 2021

Would have been 5 but after being number1 in phone...
April 26, 2021
Previous review

Would have been 5 but after being number1 in phone queue it hung up

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Easy
May 17, 2021
Updated review

The order came back just as I ordered and right on time. Could not have done been easier

Date of experience: May 17, 2021

Ordering was quick and simple
May 5, 2021
Previous review

Ordering was quick and simple

Date of experience: May 5, 2021
GB
1 review
0 helpful votes
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Long delivery time
May 17, 2021

Only problem was that it took a long time to deliver the product

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Any happy customer
May 17, 2021
Updated review

Easy to order custom covers and what is delivered is what you ordered. Fantastic

Date of experience: May 17, 2021

Easy to order custom covers
April 26, 2021
Previous review

Easy to order custom covers

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Good quality
May 17, 2021

Ordered 2 made to measure clear tarps for my gazebo. Arrived in reasonable time, correct measurements and so far appear to be robust and well made. I cannot yet comment on how long they last.
I will be ordering more when i complete stage two of gazebo

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Fantastic quality
May 17, 2021

Ordered a cover for our guinea run with their names on the side of it. They sent proofs for approval.

Date of experience: May 17, 2021
GB
2 reviews
0 helpful votes
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Superb
May 17, 2021

Wanted portable side coverings for external wooden gazebo. Ideal size choice and options

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Great Quality, good practical colour and they look like they will last. I need to put them to the test now.

Date of experience: May 17, 2021
GB
1 review
0 helpful votes
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Summerhouse drapes
May 17, 2021
Updated review

It was very easy and concise on the ordering process on the web site, we ordered the drapes and 7 days later they arrived perfect size and great quality. I would highly recommend Covers & All

Date of experience: May 17, 2021

So far so good on the ordering process
May 4, 2021
Previous review

So far so good on the ordering process

Date of experience: May 4, 2021
GB
1 review
0 helpful votes
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Useless customer service
June 15, 2021

Ordered covers and they were due to be delivered and I had heard nothing from them. Chatted online to them and one person said they would be despatched in 2 hours and the other said 24 hours. This was on the day that they were supposed to be delivered. Was not impressed by the customer service at all.

Date of experience: May 16, 2021
GB
1 review
0 helpful votes
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It was very easy to order the made to order the made to measure cushion covers for garden furniture.
Covers arrived on time and fit perfectly. They are well made and exactly what I was looking for.

Date of experience: May 16, 2021
GB
1 review
0 helpful votes
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Awesome!
May 15, 2021

Brilliant product and fits perfectly. Really pleased with the product.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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HAPPY CUSTOMER
May 15, 2021
Updated review

GOOD WEBSITE, sample of material delivered quickly. Now await similarly speedy delivery of order.
Package arrived well protected, excellent material and very well put together. Perfect fit.

Date of experience: May 15, 2021

GOOD WEBSITE, sample of material delivered quickly
April 12, 2021
Previous review

GOOD WEBSITE, sample of material delivered quickly. Now await similarly speedy delivery of order.

Date of experience: April 12, 2021
GB
1 review
0 helpful votes
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No products were delivered.
June 14, 2021

No products delivered. Paid extra for postage. Called company. Told product date had been moved. Still waiting despite tracking saying products are 'out for delivery'... has been the same message for days. Would not recommend.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Great service!
May 15, 2021

Excellent, very friendly, the covers are a great fit and look fabulous!

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Cover for outside table
May 15, 2021

Quick and accurate service. Well made cover which looks as if it will be very serviceable.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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We were looking for a cover for the wheel on our boat and came across Cover & All UK. Whilst they were not nautical cover specialists they did have a bespoke service we thought we would try. It was easy to order and well priced, the team came back to us twice to check our measurements to make sure it was all correct, good job they checked as we were slightly out! It arrived in good time, the material quality and finish is excellent and it fits really well! We are delighted with our cover and would recommend Cover & All UK!

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Excellent customer service and outstanding product
May 15, 2021
Updated review

Outstanding customer service - I made an inquiry when ordering if there would be a delay due to the terrible situation in India - I was advised there may be a weeks delay but they did not expect it to be any longer than that. It was not delayed, my covers arrived on time. High quality, well made product - my covers are extremely well made, fit well and look hard-wearing. Material is great. Overall - I would definitely recommend this company - they delivered what they said they would and if anything earlier than expected, they also kept me informed. Very pleased.

Date of experience: May 15, 2021

Web site very good
April 24, 2021
Previous review

Web site very good. Support person on chat very lovely and helpful.

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Good tarpaulin, perfect fit.
May 15, 2021

We need a certain size of tarpaulin so it was great to find a supplier where you could order exactly what you wanted. Would have preferred a few more colour choices, but it was easy to order and arrived on time. Good quality and does the job.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Workbench Cover
May 15, 2021
Updated review

Easy to order, but would have appreciated a bit more guidance/insight on fabrics and fixings.

Date of experience: May 15, 2021

Easy to order, but would have appreciated a bit more...
April 13, 2021
Previous review

Easy to order, but would have appreciated a bit more guidance/insight on fabrics and fixings.

Date of experience: April 13, 2021