Cover & All UKReviews 14,171

A smooth straight forward process in placing the order,

I used the cover&all chatline to change the delivery date as I was going to be away on the one given to me. I was told this had been done. As I received no further info about a new delivery date and it was getting close to me going away I telephoned to check and was told that yes, my account info showed that I needed delivery after 2 June. When I got home I find delivery has been attempted on 28 May and I have to go pick up my parcel. Not at all happy with this service.

Ordered our item and was sent quickly, unfortunately the stitching on the item was poor and the D rinds split within the 1st day. Email the company with photo's of the defective stitching but have not received any update from them.

Easy to use bespoke choices with welcome introductory offer.

Was informed if a delivery date in the future (about 18 days) waited because I though, it's being made to measure. Delivery date came and went!

Phoned up to find out what was happening. Nice lady, She was Indian. I was shocked to find everything is made in India. Not U. K. She blamed Covid, which made me see RED!

If there is a delay, just tell me so I-know what's going on!

She said she push the order through for me and after that (whenever that might be!) Delivery would be four days. From India, I wasn't convinced.

The day after, I received an email, at least they commented, then my order camera week later.

It's if a good quality, but I wouldn't use them again, I don't trust them!

I over estimated on the size I needed and understood you also allowed extra, however it's a tight fit. Perhaps it will get looser with use. Otherwise it it appears to be well made

Very easy and a good discount was available. Slightly odd that measurements are required in inches rather than centimetres...

I stacked up the garden chairs on the patio and took the overall measurement. Now I can leave them outside all spring/summer with the cover on them and not have to faff around in a rush getting extra chairs and cushions out of the shed when we have visitors unexpectedly. Great job.

Measuring was easy and the cover delivered fits very well. Was delivered three days later than cited but that is not really a problem and likely to be an issue with the courier.

Good quality. Only issue is the width is wider than ordered even though I made allowance as recommended.

Good value web site... ordered the heavy duty cover for our new garden furniture. Quality & size are very good. Only problem was lack of communication re a delay in the delivery date. It was sorted out during an online discussion with customer services, after a long, fruitless wait on the telephone. Didn't realise the covers were actually made up in India & obviously delivery was affected by COVID. The customer service representative on line was very helpful & expedited my order. He also gave me a tracking number so I could be kept up to date with delivery progress. The delivery only ended up being 1 week later than expected so not too bad.

Quick and easy to use. Just choose the size, choose the quality of fabric and choose your fastenings. Can't go wrong!

I was genuinely amazed at the service as I had not previously used this company. My chiminea is an unusual shape and I was expecting a generic cover but they produced one that fitted exactly. They got back to me twice for measurements. I am delighted with the finished product.

Easy to order measuring instructions good.
Although felt like a long wait time for delivery without an update. Had to contact Covers for all to chase up
At which point I was advised delays due to Covid. My orders was expedited and received a few weeks later. Very pleased with finished product excellent fit and professional finish.

Easy to order and great customer service. When one item arrived slightly damaged, a replacement was sent quickly and with no hassle. Products delivered on date specified.

Made to measure and fits like a glove. Very pleased and thank you.

I ordered some cushion covers on the 4th May and am yet to receive a month later - with no communication regarding delays. I accept that Covid has an impact on such things but the lack of information is unsettling. I have no idea on the quality of the product and am not even sure whether I'll receive the order. Ups tracking has been somewhat confusing with differing messages each day - one day there's an expected delivery date, the next it's check back, then it's we don't know, start a claim to resolve. Complete and utter headwork.

Quick and easy website, cover made to measure and fits perfectly

Easy to order. Product great and fits my Pizza oven nicely. Promised delivery date slipped, arrived a week later, whilst I was on holiday. Label says made in India, so I guess that is why it was delayed.

We wanted a cover that would fit our new BBQ with the side arms folded down. We got the custom made cover in the timescales promised and have found the quality of the cover to be excellent and it's a comfortable fit.