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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Shipping was delayed but 7 days but when the product arrived we were thrilled. Great quality and exactly what we wanted for our bench style seating area with unusual dimensions. Zips are really good quality and work perfectly around the cushion cover..
I found the site quite difficult to fill out and needed to concentrate quite hard. During one amendment that I was making some numbers defaulted back to the original example. Luckily I caught this before I ordered. I got about 4 emails stating my goods would arrive on the 7th. They then arrived on the 8th. When they arrived they were completely creased all over like someone had simply rammed them in the bag with no thought or care what so ever. Now I have the covers and I have completed ironing therm all I am happy with the product so far.
To order my outdoor blinds was very simple on the website. However I ordered 2 No. Blinds and have received 1 No. So far. I have had to chase up the remainder of my order by phone, which is fine but it would've been nice to have received an indication that my order would be part shipped and to inform me of an ETA to complete the order. I am now having to wait 2 weeks to receive my other blind.
Easy to use website - I have feedback about adding different methods e.g. cm/Inches.
Delivered on time as per order.
Fits trailer perfect. Ordered with eyelets and flexible corners. Plenty of eyelets down all sides.
Very pleased with chair covers, well made of weatherproof material, fits like a glove, good workmanship, will be ordering again very soon.
Received the wrong order & after sending emails & making calls to get the problem sorted I have been ignored. Not a happy customer & will not be using this company again.
Easy ordering, regular updates and delivered on time. Fitted perfectly.
Well what can I say... wow just wow. Purchased replacement covers for our garden furniture and was kept informed about progress which was great but when the product arrived I was blown away with the quality. Will be placing another order for the rest of the garden. Highly recommended and value for money.
More than happy to give 5 stars, great covers, prompt service and they even arrived 5 days before expected. Thank you
Quality, heavy duty product, delivered on time, excellent value for money.
Easy to use website. Fair price for the product. Good quality finish. Received later than informed.
I'm so happy I found Covers & All on the internet. It was easy to take measurements & fill in the order form once one of the customer service agents helped me with a query. The bespoke service is really good value too.
I was impressed how straightforward the ordering process was. I was kept up to date from the point of ordering to delivery
When you pay for a service and get given a date that should be honoured, the items arrived 5 days later than promised
Poor quality material, stitching poor, screwed up in bag when arrived and to top it off, all measurements were at least 2inches out.
Very informative diagram on how to measure. Helps that you can upload a photo of your furniture as it. Might be one they're already familiar with. Great free heavy duty shopping bag too, thanks
Very informative diagram on how to measure
Covers came as expected and feel really good quality.
Took some time to come and weren't the cheapest, but acceptable given they were made to measure and the quality was good.
Excellent service. Emailed a few times for clarification on design and measurements. Product a very good fit - far far better than I was expecting. Would recommend to others and use again.
Bought the wrong cover received it called the company on the same day to let them know that I had ordered the wrong product they did not want to know even though the product was ordered by mistake
These arrived earlier than excepted and I am very pleased they are better than I excepted would definitely recommend
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date