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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,249
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14,796 reviews

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GB
1 review
0 helpful votes
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Shipping was delayed but 7 days but when the product arrived we were thrilled. Great quality and exactly what we wanted for our bench style seating area with unusual dimensions. Zips are really good quality and work perfectly around the cushion cover..

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Covers for my garden furniture
July 11, 2021

I found the site quite difficult to fill out and needed to concentrate quite hard. During one amendment that I was making some numbers defaulted back to the original example. Luckily I caught this before I ordered. I got about 4 emails stating my goods would arrive on the 7th. They then arrived on the 8th. When they arrived they were completely creased all over like someone had simply rammed them in the bag with no thought or care what so ever. Now I have the covers and I have completed ironing therm all I am happy with the product so far.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Part order
July 11, 2021

To order my outdoor blinds was very simple on the website. However I ordered 2 No. Blinds and have received 1 No. So far. I have had to chase up the remainder of my order by phone, which is fine but it would've been nice to have received an indication that my order would be part shipped and to inform me of an ETA to complete the order. I am now having to wait 2 weeks to receive my other blind.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Made to measure trailer cover
June 10, 2021

Easy to use website - I have feedback about adding different methods e.g. cm/Inches.

Delivered on time as per order.

Fits trailer perfect. Ordered with eyelets and flexible corners. Plenty of eyelets down all sides.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Chair covers
June 10, 2021

Very pleased with chair covers, well made of weatherproof material, fits like a glove, good workmanship, will be ordering again very soon.

Date of experience: June 10, 2021
India
1 review
0 helpful votes
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Shambles!
July 10, 2021

Received the wrong order & after sending emails & making calls to get the problem sorted I have been ignored. Not a happy customer & will not be using this company again.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Good Quality Product
June 10, 2021
Updated review

Easy ordering, regular updates and delivered on time. Fitted perfectly.

Date of experience: June 10, 2021

Simple easy instructions
May 26, 2021
Previous review

Simple easy instructions

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Fabulous products
June 10, 2021

Well what can I say... wow just wow. Purchased replacement covers for our garden furniture and was kept informed about progress which was great but when the product arrived I was blown away with the quality. Will be placing another order for the rest of the garden. Highly recommended and value for money.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Excellent
June 10, 2021

More than happy to give 5 stars, great covers, prompt service and they even arrived 5 days before expected. Thank you

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Great service
June 10, 2021

Quality, heavy duty product, delivered on time, excellent value for money.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Well made product at a fair price
June 10, 2021
Updated review

Easy to use website. Fair price for the product. Good quality finish. Received later than informed.

Date of experience: June 10, 2021

All good website clear
May 9, 2021
Previous review

All good website clear

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Perfect Fit!
June 10, 2021

I'm so happy I found Covers & All on the internet. It was easy to take measurements & fill in the order form once one of the customer service agents helped me with a query. The bespoke service is really good value too.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Table Cover
June 10, 2021

I was impressed how straightforward the ordering process was. I was kept up to date from the point of ordering to delivery

Date of experience: June 10, 2021
GB
2 reviews
0 helpful votes
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Don't pay for priority p&P
July 10, 2021

When you pay for a service and get given a date that should be honoured, the items arrived 5 days later than promised

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Sail shade(made to order)
July 10, 2021

Poor quality material, stitching poor, screwed up in bag when arrived and to top it off, all measurements were at least 2inches out.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Can highly recommend!
June 10, 2021
Updated review

Very informative diagram on how to measure. Helps that you can upload a photo of your furniture as it. Might be one they're already familiar with. Great free heavy duty shopping bag too, thanks

Date of experience: June 10, 2021

Very informative diagram on how to measure
May 23, 2021
Previous review

Very informative diagram on how to measure

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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Great product
June 10, 2021

Covers came as expected and feel really good quality.
Took some time to come and weren't the cheapest, but acceptable given they were made to measure and the quality was good.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Excellent
June 10, 2021
Updated review

Excellent service. Emailed a few times for clarification on design and measurements. Product a very good fit - far far better than I was expecting. Would recommend to others and use again.

Date of experience: June 10, 2021

Good clear website
May 15, 2021
Previous review

Good clear website

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Poor customer service
July 10, 2021

Bought the wrong cover received it called the company on the same day to let them know that I had ordered the wrong product they did not want to know even though the product was ordered by mistake

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Replacement of garden cushions
June 10, 2021

These arrived earlier than excepted and I am very pleased they are better than I excepted would definitely recommend

Date of experience: June 10, 2021