business logo of Cover & All UK

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cover & All UK?
grey star
grey star
grey star
grey star
grey star

Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,249
This company responds to reviews on average within 0 days

Instant Feedback

14,796 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Lynda O.
Unfollow Lynda O.
Share Review
Report Review

Wrong measurements
July 12, 2021

Having confirmed measurements several times they are not correct! My cover can not be used and i am still waiting on a response to my email to *******@coversandall.com

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

New covers
June 12, 2021
Updated review

Do not know if it was PayPal or your system but would not recognise payment. Excellent service just as described

Date of experience: June 12, 2021

Do not know if it was PayPal or your system but would...
May 23, 2021
Previous review

Do not know if it was PayPal or your system but would not recognise payment

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
Follow Fiona B.
Unfollow Fiona B.
Share Review
Report Review

Great product
June 12, 2021

Easy to use website ordered replacement seat covers and very happy very good quality very well made and have a really good waterproof coating inside material is thick and not cheap like others will come back again hope the do a white fabric in the future

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
Follow Stuart Y.
Unfollow Stuart Y.
Share Review
Report Review

Great Product
June 11, 2021

Quality product designed to my spec. And delivered on time.

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Graham G.
Unfollow Graham G.
Share Review
Report Review

Made to Measure
June 11, 2021
Updated review

The covers I ordered were made to my measurement specification and when delivered fitted perfectly.
A very satisfied customer is the result..

Date of experience: June 11, 2021

Seamless and easy to do
May 7, 2021
Previous review

Seamless and easy to do

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
Follow S O.
Unfollow S O.
Share Review
Report Review

Seat pads and back cushin covers
June 11, 2021

Good quality. Happy with the product. Would recommend it

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow sueyves M.
Unfollow sueyves M.
Share Review
Report Review

Just brilliant!
June 11, 2021
Updated review

Covers and All have been extremely efficient right from the beginning. The covers arrived a day before scheduled. We chose to go for the Tuff fabric and were amazed at the quality of the fabric. It is thick, flexible and appears waterproof. The fit is excellent. We are very happy with the service and the quality. Thankyou.

Date of experience: June 11, 2021

Extremely efficient from the beginning
May 27, 2021
Previous review

Extremely efficient from the beginning.

Date of experience: May 27, 2021
GB
1 review
0 helpful votes
Follow Veryan N.
Unfollow Veryan N.
Share Review
Report Review

Bespoke cover
June 11, 2021
Updated review

Reasonably painless ordering. Efficient delivery of a good quality product.

Date of experience: June 11, 2021

Reasonably painless!
May 25, 2021
Previous review

Reasonably painless!

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Cover Satisfaction
June 11, 2021

Found the company easy to deal with and the product very well packed

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Christopher Z.
Unfollow Christopher Z.
Share Review
Report Review

Really good delivery was on schedule no issues with service covers are of good quality waterproof for my rattan furniture

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Philip B.
Unfollow Philip B.
Share Review
Report Review

Great professional service
June 11, 2021

Spot on covers? Lovely service. Speed delivery, v important to me. I will order more

Date of experience: June 11, 2021
GB
2 reviews
0 helpful votes
Follow Jonathan F.
Unfollow Jonathan F.
Share Review
Report Review

Do not use this company
July 11, 2021
Updated review

The shade sail ordered arrived a week late, is not even close to the size ordered so does not fit, and Covers and All have ignored all attempts to contact them for a solution.
This company will rip you off.
Don't waste your time or money.

Date of experience: June 11, 2021

Who still uses inches?!
May 25, 2021
Previous review

Who still uses inches?!

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
Follow Lynn T.
Unfollow Lynn T.
Share Review
Report Review

Great Covers
June 11, 2021

Everything was very good, and the covers are great.

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review

Table Cover
June 11, 2021

I was impressed with how you adapted the size to suit the table top using the photo and dimensions I sent. It fits perfectly and I have already ordered another cover for my chairs.

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow linda G.
Unfollow linda G.
Share Review
Report Review

Fire pit cover
June 11, 2021

Easy no hassle purchase had to wait a little while for delivery but it was worth it

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Product Great, Delivery Not
July 11, 2021

Product arrived exactly as ordered. Very impressed. However, for a better experience, use a cardboard box to enclose the delivery. It arrived wrapped in a plastic bag inside which was loads of bubble wrap. Simple box would suffice. Also part of the order is being shipped separately and has not yeti been received. Don't ask for feedback until the whole of the order has been fulfilled.

Date of experience: June 11, 2021
Guernsey
2 reviews
0 helpful votes
Follow Catherine P.
Unfollow Catherine P.
Share Review
Report Review

Absolutely brilliant!
June 11, 2021

I wasn't sure what to expect at first, however the ordering process was very straightforward and I found the exact product I wanted - made to measure seat pad covers in a choice of colours. When the covers arrived they were exactly what I ordered, really good quality material and fitted perfectly - so I ordered some more. They only took 3 weeks to arrive from placing the order, and were totally worth the wait!

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Alison U.
Unfollow Alison U.
Share Review
Report Review

Great product
June 11, 2021
Updated review

Straight forward to order and the products fit perfectly.
Delivery was longer than anticipated but only by a few days

Date of experience: June 11, 2021

Nice website
May 20, 2021
Previous review

Nice website

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Great quality product!
June 11, 2021
Updated review

Very informative website. Caters for a large variety of items.

Date of experience: June 11, 2021

Very informative website
May 21, 2021
Previous review

Very informative website. Caters for a large variety of items.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
Follow Peter T.
Unfollow Peter T.
Share Review
Report Review

Purchase of BBQ Cover
July 11, 2021

Firstly the Company denied receiving the order despite presenting payment to my Bank.
Then found order but suggested it was my fault for using incorrect email address, which was totally inaccurate.
Customer Service line was not manned on UK time.
Chat line was no help either as they did not clearly get the meaning of my problems, I think because I was being answered by a different person on each input. About 3 people were typing back during one chat.
Delivery times very extended, 4 weeks from order to delivery.
The Company appears to be UK based, but due to timescales in receiving email replies I believe it is US based.
If I had known that I would have purchased elsewhere. I certainly will not be using this Company again.
I have requested that my email address is deleted from their records, but they still keep sending product information.
A classic example of a Company not listening to its Customers even a dissatisfied one

Date of experience: June 10, 2021