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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,524
value
72
shipping
73
quality
13,249
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14,796 reviews

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GB
1 review
0 helpful votes
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Made To Measure Covers
June 14, 2021
Updated review

Easy to use website. God tips (measure slightly extra for easy use). Good choice of securing ( clips/elastic). Bit expensive but worth it.

Date of experience: June 14, 2021

Replied to my e-mail query fairly quickly
May 20, 2021
Previous review

Replied to my e-mail query fairly quickly.

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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Beautifully made, great value
July 14, 2021
Updated review

Needed to replace covers and cushions on my garden furniture. Searched the web and decided on Coversandall. Sent off the measurements etc, these were carefully checked and then made. Upon arrival, I couldn't wait to fit them to ensure they did fit. Of course they were perfect!, beautifully made and extremely good value

Date of experience: June 14, 2021

Quality of covers and cushions excellent
April 24, 2021
Previous review

Quality of covers and cushions excellent. Good value.

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Even better than expected!
June 14, 2021

Cover arrived on time. Workmanship and materials are first class, very happy with my purchase.

Date of experience: June 14, 2021
New York
1 review
0 helpful votes
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Cover did not fit
July 14, 2021

Their instructions tell you to give *exact* measurements of your hot tub as the company will add up to 2 inches to ensure that the cover can be fitted with ease. I had reviews from others stating their cover also didn't fit but maybe should have paid closer attention. In my case the actual cover came with just 0.5 an inch clearance on each side on the top, which clearly is not enough for a 7 foot+ hot tub - this might have just been ok if the actual bottom opening of the cover matched the size of the top - in my case it didn't and I couldn't physically get the bottom of the cover on to the hot tub. Racked my brains as to why wouldn't fit until I removed the stitching at the bottom to the joins to eventually conclude that the bottom opening was smaller than the top.

My advice would be to give a size that's much bigger than your actual hot tub as you will otherwise play roulette as to whether they will add enough clearance.

Also if you do order I would advise against the covermax material - it is very sturdy and vinyl like as described but however is very heavy so difficult to manoeuvre especially when you have a large tub. If I had the inclination to order again I would go for the lighter material. Also I would not order the elasticated bottoms - it was already very hard to get the cover on due to size and the high tension elastics make it even worse due to weigh - good old drawstring is probably the better option.

Still waiting to see how they deal with the missizing issue as I am waiting to see if they will refund me.

Overall disappointed given the time I waited for this to arrive.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Mixed review
June 14, 2021

The buying experience was good abs clear. The progress notifications were provided through an easy to use account. But, problems with production were not communicated to me and instead I just received delay notifications to my order. After calling a couple of times (very responsive and easy to get hold of) I eventually got my order abs was expecting the worst., but the product is excellent and fits per the measurements provided. Well done finally …

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Excellent service
June 14, 2021

I placed my order for cushion covers, received confirmation and a date for delivery and received my items on the exact date as promised. The covers were perfect, well made and fitted like a glove. Very happy with the whole experience and would definitely recommend.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Excellent cover
June 14, 2021

Great cover, custom made to fit exactly. Speedy delivery.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Great service
June 14, 2021

From ordering my covers to delivery I was kept fully informed, my measurements were double checked and my covers were made perfectly to my requirements, I am very pleased with the quality of the covers, and they look like they will give years of service.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Perfect fit
June 14, 2021
Updated review

Efficient online order process. I asked for a sbug fitted sheet to cover outdoor glass table top. I provided pictures and measurements and the cover received fitted ever so perfectly. Thank you

Date of experience: June 14, 2021

Efficient online order process
May 19, 2021
Previous review

Efficient online order process

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Prompt service
June 13, 2021
Updated review

Good, fairly easy process to find what I wanted & the instructions were clear

Date of experience: June 13, 2021

Good, fairly easy
May 27, 2021
Previous review

Good, fairly easy

Date of experience: May 27, 2021
GB
1 review
0 helpful votes
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Clear outdoor tarps
June 13, 2021
Updated review

Found it difficult to communicate, rang several times and had to wait in a queue only to be told after 20 mins they can't take my call. Hoping it all works out satisfactory

Date of experience: June 13, 2021

Found it difficult to communicate, rang several times...
May 30, 2021
Previous review

Found it difficult to communicate, rang several times and had to wait in a queue only to be told after 20 mins they can't take my call. Hoping it all works out satisfactory

Date of experience: May 30, 2021
GB
2 reviews
0 helpful votes
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Brilliant!
June 13, 2021

Easy to order, kept me informed of when to expect the delivery. Delivered on time. Pleased with product.

Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Clear Plastic Cover
July 12, 2021

Inadequate information given by online chat representative. We tried to find out if the plastic was rigid and she was unable to confirm. We sent a photo of what we wanted to cover and that we wanted clear rigid plastic. We could have ordered a sample but the cost made it impractical.
The cover is not anything like what we wanted and it was packed poorly with small lesions where it had been folded.

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Garden swing roof cover
June 12, 2021

Perfect fit to our measurements, good tough material, thanks a lot.

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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No outside cushion covers
June 12, 2021

Excellent service, arrived in time, as described, they look good and well made

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Garden Furniture Cover
June 12, 2021

Amazing cover. They even contacted me to double check the measurements.

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Could not fault the experience received from this company, definitely would use again and recommend to all.

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Rattan covers
June 12, 2021
Updated review

The covers fit beautifully i knew they were of quality because of the weight well done.

Date of experience: June 12, 2021

Very quick and simple
May 23, 2021
Previous review

Very quick and simple.

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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Delighted!
June 12, 2021

Start to finish great experience. Covers for outdoor cushions are brilliant. I'll definitely be a repeat customer!

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Air cushion
June 12, 2021

Cushion arrived before time. Blew up easily. Works well on table.

Date of experience: June 12, 2021