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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good clear instructive website. Easy to order and product arrived when promised.
I can only say that the quality of these products are excellent. The price may be a bit more than your ebays etc but honestly there is no comparison. These covers are made to measure unlike other covers that will come off in high winds and are not waterproof as claimed. Delivery is quick and measuments are spot on, so much so that I ordered more for my other furniture. Garden furniture is not cheap and it's well worth paying that little extra for top protection with these covers. Thank you
It was a very easy buying process and the product is a perfect fit for our outside table. Good quality product. We are very happy with it.
Tyre covers were advertised as being printed onto custom made covers. They in fact came printed onto fabric and then shown on as a rectangle which makes it look terrible.
It also arrived two weeks late and when I was chasing it up I got two completely different stories.
Then when I wrote an email to complain, I haven't hear back.
Appalling service and appalling product
Very fast and easy
Came early so we managed to get them when the sun was still shining
All seemed OK till it came to the final delivery which to today has still not happened.
So well made and look great. I was dubious at the 5 year guarantee after having other covers fall apart in a year but I fully expect these to last 10 years!
Very good but a lot more expensive than I wished to pay. However now they have arrived and I see the quality I expected they will last for many years to come.
Arrived on the day that they said they would be here... excellent fit and quality!
We were extremely satisfied with the product it met our and even exceeded our expectations, particularly the finish. Really can't find any oblivious faults. The material appears to be able to protect our furniture from inclement weather. All in all very pleased with the product.
Really good a d detailed interactions to ensure you had the right dimensions, which resulted in the speedy delivery and a good fitting product
Easy to use - great quality product - good updates from company - delivered ahead of time
Would definatley recommend.
Easy to follow instructions for measuring, plenty of colours and finishings for my awkward piece of furniture
Really easy site to use fantastic far better than the original covers. Finish superb.
Easy to order, great custom made available. Email updates. Perfect fit and exceptional quality.
Easy to order, great custom made available. Look forward to receiving my new seat pad cover
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date