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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick delivery. Item packaged well. Very good quality cover.
I did nt want to respond to this survey but I had to because you kept sending me reminders
Hi John, Thank you for sharing your feedback. We apologize for the frequency of the reminders and understand how they may have been inconvenient. Your input is valuable to us, and we appreciate you taking the time to complete the survey. If you have any further comments or suggestions, please feel free to let us know.
Got what I ordered and it works. Now this review requirement is annoying…
The service is great. The product brilliant. Very helpful customer service
Thank you, Rob, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The service is great. Unfortunately our last orders too big due to the extra that was allowed. It drags on the floor.
Happy with service but I have no interest in providing a review
Hey Stephen! Thank you for letting us know! We're glad to hear you’re satisfied with our service. If there's anything further we can assist you with, please don’t hesitate to reach out. We appreciate your purchase!
Very happy with my bespoke covers, all made exactly as I'd asked.
Hey Dominic! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
Quick to make and deliver, product excellent, used them twice already very happy and would recommend to anyone, thankyou.
I have not opened the over yet and tried it as I bought for our home in Spain
Hi Joan, we understand that you haven't had the chance to try the product yet, as it's intended for your home in Spain. If you have any questions or need assistance once you've had the opportunity to use it, please don't hesitate to reach out. We're here to help!
I was a little dubious that just supplying measurements would be all that would be required but It was. The covers were easy to order and I was kept abreast of the manufacture and delivery. Many thanks
Hey Rolf! Thank you for your feedback! We're so glad to hear that the ordering process was straightforward and that you were kept updated throughout. If you have any other needs or questions, feel free to reach out. We appreciate your trust in us and look forward to serving you again!
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Hey Kevin! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
The product was easy to order and good quality! Would definitely use again.
Hey Wes! We are delighted to hear that you are pleased with our product quality and ease to order. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The actual ordering and delivery and the actual cover is great - BUT being hassled for feedback is somewhat annoying
Hey Lucinda! Thank you for your feedback! We’re thrilled that you're happy with the quality of your cover and the delivery time. We understand your frustration with the request for feedback, and we truly appreciate your input. If there's anything else we can assist with, don't hesitate to let us know!
Great experience- really pleased with my product! - definitely recommend.
Hey Imran! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was looking for days trying to find someone that would make outdoor covers to fit my outside gazebo that wasn't going to cost me my house. Covers and all were a good price and allowed me to get just what I needed. Very happy with the product I received earlier than expected so I'm a happy Man.
Hey Luke! Thank you for sharing your experience! We're so glad to hear that you found the perfect fit for your outdoor gazebo at a great price. It's always great to know that we could meet your needs and deliver it earlier than expected. We appreciate your trust and are happy you're satisfied with the product! If you need anything else, feel free to reach out.
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Hey Angela! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
Overall no issues with my order came slightly earlier than expected good
Hey Joyce! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick delivery - very happy. Exactly what I expected. Very good quality materials used.
Very good quality and workmanship. Product got delivered ahead of schedule. Very satisfied with the service
Thank you, Thomas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thanks to Leon for explaining everything clearly. First class service
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tim! We are delighted to hear that you are pleased with our product quality and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!