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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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It has rained here for last two days and my bistro set seems to be dry. Only time will tell if stitching holds up to Scottish weather. Thought delivery was first class as it came from Ahmedabad, India via Delhi, Germany, England and to Scotland.
Unfortunately I ordered the cover wrong I did not realise it tapered in at one size
Delighted with the quality, fit and service. Would strongly recommend Cover&all company to anyone wanting high quality covers to fit perfect over any item that needs protecting.
So easy to order my made to measure garden cushions.
Cannot wait for them to arrive.
So easy to order my made to measure garden cushions.
Cannot wait for them to arrive.
Simple & pleasant experience using the custom shade sail builder. Happy with the product and arrived exactly as ordered.
Simple & pleasant experience using the custom shade sail builder
We ordered a fire pit cover to a specific size.
It fits perfectly but more impressive was the fact it arrived from India faster than an item we ordered from Ireland. Both items ordered on the same day the only difference was the fire pit cover was bespoke and the over from Ireland was not.
Really simple process to order, took the time to double check the dimensions and design. Timely delivery and a perfect fit.
Easy to use site good product fantastic delivery really pleased with them
Great communication and service, very happy with product, thank you
The help with measurements and descriptions of covers made purchase very easy.
I have ordered 3 covers now and have not regretted it. Very well made and very quick turn round. I would definitely recommend this company
Simple to use. Photos sent, extra questions asked and the ideal solution achieved
Easy website to order from. Good price and a quality product.
I was kept up to date during the process from order to delivery. Which was quick.
Arrived as stated, top quality material used, and fits like a glove. Very happy with the service given
Product delivered inside estimated time without any problems
Fantastic service, product, quality, communication & delivery.
Easy to use the site to get a quality fire pit cover. Communication regarding dispatch and expected arrival was excellent.
The process of ordering online is very straightforward, detailed instructions for taking measurements and good information about the products
I had called for further advice but resolved my problem on the website. The day day I received a call to check if I needed further assistance, pro active customer service is very much appreciated.
Cover & All, emailed drawings for the measurements etc. to be confirmed.
Overall I was very satisfied with the whole process especially as I am a complete novice with even a tape measure.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date