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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy order with diagram, very good. Make sure you get the height or drop correct.
Delivery took 2 weeks. When I complained about the state of my cover I was given advice to remove the creases that told me there was a high chance it would ruin the cover completely and needed equipment I don't have. Useless.
I can only say one thing about this company excellent service and good quality
Very happy with the service received from cover & all. Speedier delivery than expected. Product packaged well and seems good quality
Really happy with the cover, quality is great and so pleased to be able to get something that fits! Timescales was really good too, Thank you!
Excellent. Good quality. Fast delivery. Fit perfectly.
Absolutely superb service. Totally happy and will he back for more custom made covers for other pieces in my garden.
With the assistance of Cover & All getting my made to measure covers was very easy
I found it a bit difficult to order 2 different covers but managed in the end
I found it a bit difficult to order 2 different covers but managed in the end
From the moment of confirmation of my order, I was well informed by the team about the process and attention to details of the product. The cover received was of a very good quality, good finish and met the specifications.
This was my last-ditch attempt at getting a weather proof, waterproof seasonal cover for my big outdoor fire pit. I had bought 2 previously from different companies, and both leaked and were useless. The Coverall one is perfect - not the cheapest, but it works, looks good and arrived pretty swiftly. I would recommend, and use again.
I purchased 4 seat covers for my kitchen bench set. The quality is excellent and they fit perfectly well worth the money. Received them a week after ordering them I would definitely recommend this company and I would use them again
What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.
What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.
The product arrived pretty quickly from India where I assume it was made. It feels pretty robust and is much heavier and thicker than most of the off the shelf options. That said it is several times the price, so I will reserve absolute judgement for when it has seen a few year's service. I'm not wanting to have to replace this in a hurry.
Great experience, easy to order, lots of designs. One perfect for our long, wide daybed teak bench. Perfect fit and much needed waterproofing for our lovely comfy cushions which are too large to keeping moving every time there's a cloud burst.
We did not find the instructions for how to measure easy to follow. We could tell that Cover and All were really trying, but it was almost too much information. The table we wished to cover was oval, rather than elliptical, and my wife and I nearly fell out over how to interpret the measurement instructions. I remember that at one point someone suggested that we just sawed the table up and burnt it, and saved ourselves a lot of grief.
Eventually we settled on what we hoped was the correct interpretation of what measurement was what, and with heart in mouth, sent the details off. It was going to be an expensive error if we got it wrong.
When the parcel arrived from Cover and All, we left it in the porch for two days, not daring to reveal the truth. Eventually, I plucked up the courage to open it. We took the cover out to the patio and tried it on the table. Hoorah! It was a perfect fit. It was worth the effort. It is a good workmanlike job, well made and looks like it will repel the worst that British weather can chuck at ti for a good few years. Thank you very much.
If you've read this all the way to the end - what are you waiting for? Seize that tape measure and head out to the patio...
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date