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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,207
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14,623 reviews

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GB
1 review
0 helpful votes
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Stay away!
September 11, 2021

Quality is extremely low. Not at all what's shown in their site.

Date of experience: August 12, 2021
GB
1 review
0 helpful votes
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Order
August 12, 2021
Updated review

Easy order with diagram, very good. Make sure you get the height or drop correct.

Date of experience: August 12, 2021

Easy order with diagram
July 29, 2021
Previous review

Easy order with diagram

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Cover is creased, advice was not helpful
September 11, 2021

Delivery took 2 weeks. When I complained about the state of my cover I was given advice to remove the creases that told me there was a high chance it would ruin the cover completely and needed equipment I don't have. Useless.

Date of experience: August 12, 2021
GB
1 review
0 helpful votes
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Excellent service
August 11, 2021

I can only say one thing about this company excellent service and good quality

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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Great product
August 11, 2021

Very happy with the service received from cover & all. Speedier delivery than expected. Product packaged well and seems good quality

Date of experience: August 11, 2021
Delaware
1 review
0 helpful votes
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Well made
August 11, 2021

Well made, arrived promptly, rain proof to a point, don't leave them in heavy rain or some water will get in via the zip opening.

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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Excellent quality and fit!
August 11, 2021

Really happy with the cover, quality is great and so pleased to be able to get something that fits! Timescales was really good too, Thank you!

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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Cushion covers
August 10, 2021

Excellent. Good quality. Fast delivery. Fit perfectly.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Custom Made L Shape Cover
August 10, 2021

Absolutely superb service. Totally happy and will he back for more custom made covers for other pieces in my garden.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Excellent communication & service
August 10, 2021

With the assistance of Cover & All getting my made to measure covers was very easy

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Ordering
August 10, 2021
Updated review

I found it a bit difficult to order 2 different covers but managed in the end

Date of experience: August 10, 2021

I found it a bit difficult to order 2 different covers...
July 22, 2021
Previous review

I found it a bit difficult to order 2 different covers but managed in the end

Date of experience: July 22, 2021
GB
1 review
0 helpful votes
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Good Service
August 10, 2021

From the moment of confirmation of my order, I was well informed by the team about the process and attention to details of the product. The cover received was of a very good quality, good finish and met the specifications.

Date of experience: August 10, 2021
GB
2 reviews
8 helpful votes
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Excellent cover!
August 10, 2021

This was my last-ditch attempt at getting a weather proof, waterproof seasonal cover for my big outdoor fire pit. I had bought 2 previously from different companies, and both leaked and were useless. The Coverall one is perfect - not the cheapest, but it works, looks good and arrived pretty swiftly. I would recommend, and use again.

Date of experience: August 10, 2021
GB
2 reviews
0 helpful votes
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Seat covers
August 10, 2021

I purchased 4 seat covers for my kitchen bench set. The quality is excellent and they fit perfectly well worth the money. Received them a week after ordering them I would definitely recommend this company and I would use them again

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Trailer cover
August 10, 2021

Good quality made to measure product with prompt delivery, very happy.

Date of experience: August 10, 2021
GB
1 review
0 helpful votes
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Glad I didn't give up the search for covers
August 9, 2021
Updated review

What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.

Date of experience: August 9, 2021

What a great discovery to find this company
July 25, 2021
Previous review

What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.

Date of experience: July 25, 2021
GB
1 review
0 helpful votes
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HB
August 9, 2021

Website easy to use, great service with checking for accurate dimensions. Kept informed of delivery date and items arrived early.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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So far so good.
August 9, 2021

The product arrived pretty quickly from India where I assume it was made. It feels pretty robust and is much heavier and thicker than most of the off the shelf options. That said it is several times the price, so I will reserve absolute judgement for when it has seen a few year's service. I'm not wanting to have to replace this in a hurry.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Perfect fit
August 9, 2021

Great experience, easy to order, lots of designs. One perfect for our long, wide daybed teak bench. Perfect fit and much needed waterproofing for our lovely comfy cushions which are too large to keeping moving every time there's a cloud burst.

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Worth the Effort
August 8, 2021

We did not find the instructions for how to measure easy to follow. We could tell that Cover and All were really trying, but it was almost too much information. The table we wished to cover was oval, rather than elliptical, and my wife and I nearly fell out over how to interpret the measurement instructions. I remember that at one point someone suggested that we just sawed the table up and burnt it, and saved ourselves a lot of grief.
Eventually we settled on what we hoped was the correct interpretation of what measurement was what, and with heart in mouth, sent the details off. It was going to be an expensive error if we got it wrong.
When the parcel arrived from Cover and All, we left it in the porch for two days, not daring to reveal the truth. Eventually, I plucked up the courage to open it. We took the cover out to the patio and tried it on the table. Hoorah! It was a perfect fit. It was worth the effort. It is a good workmanlike job, well made and looks like it will repel the worst that British weather can chuck at ti for a good few years. Thank you very much.
If you've read this all the way to the end - what are you waiting for? Seize that tape measure and head out to the patio...

Date of experience: August 8, 2021