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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Was apprehensive about explaining dimensions through messages but the sales agents were very helpful and thorough, resulting in a cover that fit our daughter's gymnastics bar perfectly and is easy to get on and off.
Easy ordering. Delivered sooner than expected. Kept informed of delivery date and time.
Fast delivery. Brilliant service. Fantastic quality. I can't recommend this company enough.
Overall... coverall your amazing!
Excellent product very fast easy to deal with
Love the quality
I have just sent another order over to re new all the garden covers
Don't delay get onto this today
Good website easy to use got what I ordered, heavy duty, fits perfectly
Very happy with the service, shade sails are good quality and arrived when on the date provided. The whole process was easy and the guidance for getting the correct measurement for the shade sail was very helpful, along with the diagrams provided.
Extremely easy to place order once you have got your measurements. Great service and great turn around time. Quality of the covers is excellent. Really pleased with my purchase.
I ordered two covers for a special cushion bought separately to provide pressure relief. Either I misunderstood the description or it was inaccurate, but the covers were totally unsuitable and could not be used.
Easy to use site and instructions on how to measure are great. Fabulous quality and arrived when expected, we were kept fully informed via the tracking app provided.
Great communications and speedy delivery, arrived faster than expected!
I was contacted a few times to ensure the dimensions I gave were correct. Very well packed. Postage good. Fits very well. Very good material and well made. Thank you.
Took time to place order but got there in the end. Had to get more and more measurements
I wanting to source new cushion covers which was quite tricky as various sizes and loads of websites so very much like falling down a rabbit hole. Luckily I found Cover and All and what a great find. Easy to order sizes as each section has various sizes and colours which was also a bonus.
I purchased 2 grey and blue covers which were quickly dispatched. The quality is brilliant! The colours are amazing and are such a better quality material than my previous covers. The new covers are more study, less like nylon which my previous felt like which led to many sweaty legs when sitting on them. New ones DO NOT have this problem. AMAZING would highly recommend
Gave sizes, received email asking for photos to confirm sizes, received email with tracking number and when item arrived on the side date the item fitted perfectly, great service and a great product.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Anthony, we regret the inconvenience this has caused you. Reviewing the order details, we were able to check that the order was placed for Custom Covers
Category and processed accordingly. Please note that we do have a specific Category for Cushion and Pillow covers. The fabrication for Custom covers and Cushion covers is done differently. Custom covers are open from the bottom whereas the Cushion covers are fully enclosed. We would request you to check the below link.
https://www.coversandall.co.uk/outdoor-cushion-and-pillow-covers/outdoor-cushion-covers.html
Also, you can check https://www.coversandall.co.uk/coupons for all the ongoing discounts and reorder the correct covers. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.