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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Found the whole ordering process very straight forward. Also received my order much quicker than anticipated. Item is very good quality and was exactly what I was looking for
Great cover, fits my bench perfectly & looks lovely in the garden.
My whole experience was effortless and I am very pleased with the service and product.
Great value website, excellent communication with quality craftsmanship
Very helpful sales operative and the cover is a perfect fit. Well impressed will definitely use the company again
Wasn't sure if this would look any good but we are very pleased with the outcome and quality of the product.
Fits extremely well and delivered on time. I would definitely recommend well worth the money!
Having tried a few sites for a ready made cover with little success, I found this site that made covers to order, I found the process of putting in my measurements very easy and the costing straight forward, they also stated that they made the covers slightly larger for ease of fitting the cover. Very pleased with the service would use again.
Brilliant stuff ordered wrong colour use online chat cancelled and reordered through chat with in 5mins brilliant service thanks again
Covers and All got in touch with me directly after me placing my order as they spotted that the standard covers I'd selected wouldn't fit my chairs very well based on the pictures I'd attached. They asked me to take some new measurements and produced some bespoke ones that fit absolutely perfectly - really easy to get on and off. They also partly refunded me as these cost less than the original ones I ordered. I'll be ordering a table cover in the near future! Thank you Covers and All!
Good comms and easy to follow process to get cover design right
Generally good but guidance on measurements a bit vague where hardware protrusions could skew them. Also, centimetres would be more precise. Difficult to edit order in basket once you go there. Otherwise it's wait and see whether the product stacks up.
Very slick. But would be good to have metric measurements as came up a little big!
Ordered custom cushion covers and when I received them I was overjoyed with the result.
Great customer service regarding where I wanted the zips to be
Would highly recommend
Great online service.
Reasonable prices and checked the imagines before they printed out.
Would recommend.
I needed no help put all sizes on the computer it gives you a price and
Hey presto pay they deliver perfect
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date